Stayed here for one week. Location was only good thing. Beach chairs were old and falling apart, chair cushions were dirty and nasty, had to pay $10 if you wanted to sit in the front row of beach chairs right in front of the hotel! Sheets only changed once because we complained - room was rarely cleaned - refrigerator did... More

My wife and I stayed four nights.The staff were very helpful.Our room on the ground floor had a great ocean view,was very clean and tidy but basic.Being right on the beach with sun beds provided and just off 5th Avenue made it a great location for our stay in Playa.Breakfast was only coffee and toast,however you could pay for a... More

At moment we saw/smell our room in All Riviera, we asked to have another room in the other hotel in front of the street, KayHotel. It costs only 20$ more, but KayHotel is clean, new and comfortable, it's operated by All Riviera as well (note: KayHotel is an only-adult hotel). All Riviera smells badly, it's relly shabby, old and pretty... More

This place is like a 3 star budget hotel. It has minimal decoration and comfort. No laundry service. The lobby is tucked down a narrow corridor off a street to the beach and the breakfast is served in a room across the street or at tables on the beach. The breakfast was minimal - juice, coffee, toast and jam. But... More

The most enjoyable thing of the hotel would be the rooms. They are really tidy and clean, with all the little things that you could need in a hotel room with an exception: no internet! We stayed in the first floor and we had to go all the way to the front desk in order to have an internet conection.... More

We have been going there for 9 years. Found it when we took the bus from Cancun and spent the day. We looked for a hotel to stay at off 5th and on the beach. We go 1-2 times a year when we can. We are from NY and look for the ambiance of a small, personal hotel which suites... More

I was in Playa del Carmen for Christmas day and New Years Eve, I have an awesome time, my and a friend did not want to go on an all inclusive, we decided to stayed in Down Town area, the Hotel is not a 5 Stars is about 3and half to 4 Stars, but is great, very clean, Maria was... More

Great location! Step out of your room and onto the beach! or 2 minutes walk to 5th Avenue with great shopping, wonderful food and amazing atmosphere. Rooms are a little small, and bathrooms even smaller, air-conditioning a little loud, and the hotel could definitely use an update. Also, continental breakfast included in the room price only equals toast with jam,... More

We really liked staying here as it is right on the beach. The rooms are "typical" Mexican rooms meaning the bare essentials including a small fridge. Very clean and well maintained. We had a king size bed and they were going to be purchasing new mattresses that were to be softer so that would be a bonus. They were very... More