We just returned from our week at the Grand Mayan. We stayed in building 12 in the "Jungle". The rooms were very nice. The pool on our balcony was nice, but too cold to sit in. The resort was gorgeous, the staff were ALL super helpful and friendly, the restaurants delicious. We had never seen so many people on staff... More

Food is very tasty and and equal to a really good top shelf restauraunt. Staff is polite and helpful. Facilities are kept immaculent. Golf course is really well kept and slighthly challenging. The immediate beach is not suited for swimming due to the extreme amount of rocks. If you are on a tight budget this is not for you. Average... More

I stayed here once and the only reason i wouldnt stay here again is that it is a little far from all the action on the 'hotel zone'. Apart from that everything else was great. But a special mention about the grounds of this resort..simply stunning. Im not much of a pool person as i would much rather swim at... More

I could not have been more pleased with the Grand Mayan resort. My stay surpassed any expectations I may have had and any trepidation caused by reading some of the reviews on this site. To be honest, I am not sure how people had a negative experience. 1. Service - The service is excellent. People are friendly, always saying hello... More

We recently visited the Grand Mayan and had a wonderful time. Overall, the resort is very, very nice with just a few negatives. Positives: The rooms are large and the kitchen fine for fixing a light breakfast or lunch. The pools are fabulous and have plenty of chairs for relaxing. Additionally, the daily happy hours (11-1) is very nice. The... More

Beautiful resort. Water and walk ways everywhere. The service was spectacular also. Everyone was courteous and friendly. Our rooms were beautiful. The only complaint I have is the electric stove. Worst stove I've ever used. Took forever to heat anything. Only thing it was good for was boiling water. We had two separate rooms and both stoves were equally poor.... More

I will make this a short and sweet review; the pools at the Mayan Palace and the Grand Mayan are beautiful and amazing. The areas are so large that it never seems crowded. Lots of cabanas and lounge chairs. Grand Mayan guests can get complimentary cabanas, no charge. Palace guests have to reserve with $30. Which can be redeemed for... More

One of the best resorts we've been to. Pros: Excelent service. Great pools. Good food. Awesome rooms. Good prices. Fun activities. Cons: Beach a bit rocky, but still beautiful. More

My husband and I visited The Grand Mayan for a week in March with my sister and brother-in-law who are owners. At check-in we were offered the sales presentation which we strongly declined, and were not bothered about that again. We had a Grand Master Suite which was stunning in its size, amenities, and cleanliness. Unlike others, I love love... More