We (my sister and i) stayed there for 2 weeks in february/march 2013. we had a very warm welcome of the staff. The hotel is very near of everything. It's a very clean place. If you need anything extra - no problem. At the last few days, my sister was very sick. First we needed a doctor, they all managed... More

hotel just up from 5th avenue, small hotel with just a few rooms but ideal for resting your head and exploring the area further, not 5 star but not 5 star prices overall great value for money and clean recommend

My girlfriend and I stayed one night at Playa Del Karma in early February, 2013. The location is good, and the staff are very friendly. We got to Playa Del Carmen from Cancun airport by ADO bus. The hotel was not far from the bus station, and we walked there. The staff were very welcoming and friendly. A door of... More

I am a single lady, wedding photographer. I almost always travel solo. It's important I feel safe and that my gear is safe. Although the doors were somewhat questionable, it didn't matter... I felt very safe and welcomed here. IN SHORT: If you love resorts, room service, fancy hotel bathrobes and never leaving the gates of your confines... this is... More

Reasonably priced, nice clean room, good A/C. Nice courtyard with hammocks outside the rooms. Friendly staff, free drinking water. We didn't see a single insect in the room. It's not a luxury resort, so if you're used to staying at places like that, it might not be for you. But a good value for a private room near the beach... More

this hotel is not worth the price. all the time no internet, only in the lobby. the "warm"-water was cold. all the time. the boy at the reception willing to be nice, but an not do anythig. "I will ask the manager and let you know"... and i just wnt to know why the TV did not work... the sink... More

I'm sorry but I have no idea where all of these five star reviews are coming from. This place is quite sad. First thing I had to do was use the ladies room and I noticed a roach in the shower. OK, the staff then gave us Raid which was conveniently located under the desk. The internet was poor and... More

The people are very nice, so I'll give it an average rating. I returned after exactly two years to the same room. Only this time, the a/c was not working. They moved me to a different room with a very loud a/c but it was a cheaper room with no tv so they refunded me $10. In the new room,... More

Rooms very clean, super beds. Relaxed and calm atmosphere in the bustle of Playa del Carmen. Free beach tickets to Mamacitas beach club each day, so you get free access and beach lounger. Shower and bathrooms rustic but clean. A/c ok if you need it (we are from So FL so it was just nice). Staff very friendly and helpful... More