We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BlueBay Grand Esmeralda

4.0 of 5
Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Hotel website
Hotel amenities
BlueBay Grand Esmeralda
Ranked #104 of 193 hotels in Playa del Carmen
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

4,001 reviews from our community

Traveller rating
    1,327
    1,394
    664
    349
    267
See reviews for
Families
980
 
Couples
1966
 
Solo
38
 
Business
26
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
San Luis Potosi, Mexico
1 review
3 of 5 stars Reviewed 17 May 2013 NEW

We just stayed at Blue Bay Grand Esmeralda in Riviera Maya for a week at beggining of May for our anniversary, our first judgement when at the Lobby and during the check-in was: !Hotel looks and sound to be amazing! nevertheless once we steb by the beach we changed somehow our first idea, beach looks dirty and quite short, in... More

Was this review helpful? Yes
oxford
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

The BlueBay Grande is a beautiful hotel set in lush gardens. We had a lovely warm welcome that included some info on the hotel and a local drink before checking in. Check-in was quick and simple and we were then taken by buggy to our "block". ROOMS: The rooms are spacious and adequately furnished and well stocked with tea/coffee/sugar etc..... More

Was this review helpful? Yes
wales
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

We stayed at the Blue Bay for a week at the end of April 2013 for our honeymoon, we were a bit nervous about going after reading all the bad reviews. Once we arrived at the Blue Bay we were welcomed with drinks at check in and taken to our room. We were in building 5 on the 4th floor... More

Was this review helpful? Yes 3
Prior Lake, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

My husband and I stayed at Blue Bay Grand Esmeralda for a week at the end of April, 2013. We had a wonderful time and would highly recommend this resort. It was very well kept, staff was always cleaning everything! The rooms were cleaned and the refrigerator stocked every day. Staff was very friendly and polite. The food was awesome!... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW via mobile

This resort was amazing! The room, staff, food and drinks were definitely equal to this resort's star rating. I have absolutely no complaints whatsoever, the only downfall was the weather at the time of our trip, which no one can control. Looking forward to going back in the future!

Was this review helpful? Yes 2
Cornwall, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013 NEW

I travelled with my wife and and another couple and we went the end of April. The food was delicous, we got to try all the al a carte except the french one. The buffet for the breakfast was great, I had omelettes all week, I had to go and tip the omelette girl at the end of the week.... More

Was this review helpful? Yes 1
Montreal, Canada
1 review
4 of 5 stars Reviewed 11 May 2013 NEW

Great resort, except for the beaches small and kind of rocky.Food was average to good.....could have more sea food and traditional Mexican at the buffet.The Italian a la carte was very disappointing.The drink were pretty good, after I told them not put there sugary liquid in the drink...good selection of international brand.The whole site is spotless always someone cleaning....The staff... More

Was this review helpful? Yes
London, Canada
2 reviews
5 of 5 stars Reviewed 11 May 2013 NEW

First off I would like to thank Ruperta or server for breakfast and lunch! Sat at her table almost everyday. The days we didn't we could tell. Best server on the resort!!!!! We planned our wedding here and 45 friends and family joined us. It was the most breath taking event of the week. And the party after was great!... More

Was this review helpful? Yes
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 May 2013

Last year my wife and I stayed at The Moon Palace in Cancun and it was the best holiday We had ever had . This year we looked at The Moon Palace again and it was approx £3500 for 2 weeks all inclusive . As I trawled around I came across The Blue Bay Grand Esmerelda which looked very good... More

Was this review helpful? Yes 4
Burlington, Canada
1 review
1 of 5 stars Reviewed 10 May 2013

AVOID AT ALL COSTS First of all the beach is disgusting, covered in garbage and basically non existent. Do not base it off the pictures you find online. I was looking forward to the beach and swimming and i couldnt go once because of how disgusting it was. We actually left the resort and went to Playa De Carmen every... More

Was this review helpful? Yes
Occidental Grand Xcaret & Royal Club
Great value on a similar hotel
Playa del Carmen, Riviera Maya
4 of 5 stars 4,992 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Playa del Carmen
Romantic
Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Can... 4.5 of 5 stars 4,771 reviews
Luxury
Viva Wyndham Maya
Viva Wyndham Maya 4.0 of 5 stars 2,733 reviews
Good for business
The Royal Playa del Carmen
The Royal Playa del Carmen 4.5 of 5 stars 6,291 reviews
Near the beach
Hotel Aventura Mexicana
Hotel Aventura Mexicana 4.5 of 5 stars 718 reviews
Show Prices ABS:HotelCheckRates-d1007582?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d185330?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d530483?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d226759?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Playa del Carmen
Occidental Grand Xcaret & Royal ... 4.0 of 5 stars 4,992 reviews Sandos Caracol Eco Resort & Spa 4.0 of 5 stars 4,842 reviews Grand Riviera Princess All Suite... 4.0 of 5 stars 2,458 reviews Grand Sunset Princess All Suites... 4.0 of 5 stars 4,024 reviews
Show Prices ABS:HotelCheckRates-d260444?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d219156?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d796925?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d811329?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 193 hotels in Playa del Carmen, ranked by popularity

Been to BlueBay Grand Esmeralda? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BlueBay Grand Esmeralda

Also Known As:
Blue Bay Grand Esmeralda
Blue Bay Esmeralda
Bluebay Grand Esmeralda Hotel
Blue Bay Grand Esmeralda Riviera Maya
Blue Bay Grand Esmeralda Mayan Riviera
Grand Esmeralda
Blue Bay Grand Esmerelda
Blue Bay Grand Esmeralda Resort
Blue Bay Grand Esmeralda Beach Resort Spa
BlueBay Grand Esmeralda Playa Del Carmen, Riviera Maya, Mexico
Address: Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#38 Luxury Hotels in Playa del Carmen
#45 Top resorts Hotels in Playa del Carmen
#55 Romantic Hotels in Playa del Carmen
#58 On the Beach Hotels in Playa del Carmen
#78 Family Hotels in Playa del Carmen
Price range (per night): S$179 - 284
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Ideally located in an area of 445 acres in a prime position on the beach on the Riviera Maya, BlueBay Grand Esmeralda combines elegant Mayan features with contemporary design and a wide range of service to suit the most discerning traveller. BlueBay Grand Esmeralda provides a relaxed atmosphere for holiday makers. The Hotel features 979 elegant and well-appointed rooms and suites with the option of a sea or garden view. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Caribbean Online Mgt Corp., Travelocity, BookIt.com, Booking.com, Priceline, MexVax and Tingo so you can book your BlueBay Grand Esmeralda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BlueBay Grand Esmeralda, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BlueBay Grand Esmeralda
Show the lowest price for this hotel (from our partners)
Show Prices