The BlueBay Grande is a beautiful hotel set in lush gardens. We had a lovely warm welcome that included some info on the hotel and a local drink before checking in. Check-in was quick and simple and we were then taken by buggy to our "block". ROOMS: The rooms are spacious and adequately furnished and well stocked with tea/coffee/sugar etc..... More

We stayed at the Blue Bay for a week at the end of April 2013 for our honeymoon, we were a bit nervous about going after reading all the bad reviews. Once we arrived at the Blue Bay we were welcomed with drinks at check in and taken to our room. We were in building 5 on the 4th floor... More

My husband and I stayed at Blue Bay Grand Esmeralda for a week at the end of April, 2013. We had a wonderful time and would highly recommend this resort. It was very well kept, staff was always cleaning everything! The rooms were cleaned and the refrigerator stocked every day. Staff was very friendly and polite. The food was awesome!... More

This resort was amazing! The room, staff, food and drinks were definitely equal to this resort's star rating. I have absolutely no complaints whatsoever, the only downfall was the weather at the time of our trip, which no one can control. Looking forward to going back in the future!

I travelled with my wife and and another couple and we went the end of April. The food was delicous, we got to try all the al a carte except the french one. The buffet for the breakfast was great, I had omelettes all week, I had to go and tip the omelette girl at the end of the week.... More

Great resort, except for the beaches small and kind of rocky.Food was average to good.....could have more sea food and traditional Mexican at the buffet.The Italian a la carte was very disappointing.The drink were pretty good, after I told them not put there sugary liquid in the drink...good selection of international brand.The whole site is spotless always someone cleaning....The staff... More

First off I would like to thank Ruperta or server for breakfast and lunch! Sat at her table almost everyday. The days we didn't we could tell. Best server on the resort!!!!! We planned our wedding here and 45 friends and family joined us. It was the most breath taking event of the week. And the party after was great!... More

Last year my wife and I stayed at The Moon Palace in Cancun and it was the best holiday We had ever had . This year we looked at The Moon Palace again and it was approx £3500 for 2 weeks all inclusive . As I trawled around I came across The Blue Bay Grand Esmerelda which looked very good... More

AVOID AT ALL COSTS First of all the beach is disgusting, covered in garbage and basically non existent. Do not base it off the pictures you find online. I was looking forward to the beach and swimming and i couldnt go once because of how disgusting it was. We actually left the resort and went to Playa De Carmen every... More