We rented our 2 bedroom villa from an owner on www.vrbo.com so we didn't chose the All Inclusive option that others had. I am glad because we aren't AI people. We also paid a 1/4 for the villa from the owner vs. directly from the resort. We booked USA Transfers for roundtrip transportation to/from the airport for a total of... More

I have been traveling to the Royal Resorts for 20+ years. I purchased at the Haciendas before they even broke ground, that's how happy we were with the Royal properties in Cancun. In the last 8 years we have seen the service decline at a steady pace. The staffing poolside has been reduced, you cannot easily exchange weeks - it... More

I just completed my three week Mexico vacation at The Royal Haciendas and really had a great time. My friends and I thoroughly enjoyed the resort. This resort is beautiful and the staff is wonderful. We were able to check in to our room early and get started with our vacation. The rooms are very nice and have a great... More

We have stayed here previously as a trade within the Royal Resorts and it became apparent that this resort no longer adheres to the excellence of the Royals. The resort is now all inclusive and an option for owners. This has severely affected the quality, portion size and service. The food is no better than a low grade buffet chain,... More

Let me start off by saying i am not a timeshare holder nor did i rent a room from a member, i booked through expedia. My girlfriend visited this property may 12th to the 18th. We arrived early and were able to check in aroun 11 which was great. We received a room on the top floor with a balcony... More

Although we had rain the first several days, there were still many things to do. Our beachfront villa was immaculate. It was so relaxing to sit on the patio watching the ocean while the kids built sand castles on the beach. It is the perfect place for a family vacation! We have a child with severe food allergies. The chefs... More

Love the proximity of the beach! Had a great view from our unit and walked by pretty pools to get to the beach. Staff is very friendly. Absolutely the cleanest place I have been ... the staff never rests. I participated in the aqua aerobics activity and several others that were run by the staff ... excellent. This is a... More

We own a timeshare at Royal Cancun and one here. We didn't know if we would like it because of its size compared to Royal Cancun but we love it! Its our first time we have gotten to stay here so we were very excited. Excellent food, staff etc. I would recommend this to anyone no age will be dissappointed.... More

We stayed for 5 nights on in the all-inclusive plan. The room, the beach and the pools were all very nice. We were very disappointed with the food options for the all-inclusive. There is only one main dining area that offers a buffet breakfast, lunch and dinner with some a la carte options also. We had some basic dishes that... More