Just returned from this resort (May 17-20). I unfortunately must give this resort only 2 stars. The 2 stars are for the beautiful grounds that is very well kept. This is a huge resort and I would not advise those with disabilities, hate walking or young children to stay here. They do offer a shuttle service but I rarely saw... More

My husband and I spent our honeymoon at Grand Sunset Princess from May 06 to May 13, 2013. We went through Sunwing and arrived at the resort by 8pm. The front desk line-up was long. We waited exactly one hour in line. We both were very tired and asked the front desk lady if there was anything special for us... More

Stayed at sunset for one week in april. Did pay for the upgrade to platinum and felt it was definitely worth it from the no line at check in with chilled champagne to presents in your room. We had an Awesome vacation with beautiful sandy beach, modern clean room and top notch service from all hotel staff. Needed some serious... More

We stayed here from May 9th to May 16th 2013. This is a beautiful resort. We arrived on the resort about 10 am, we could not get our room until 3pm, not a minute before, actually the room was not ready until close to this time anyway. There were only 4 people let off the bus at this lobby. A... More

We returned to the Grand Sunset Princess in Playa Del Carmen for our Honeymoon January 2- 9th (sorry for the late review). We had been to this same resort a year prior and loved it which is why we chose to return. We stayed in the Villas and just liked last time loved the room and all the amenities that... More

Stayed at the Sunset for two weeks, our daughter was married on the beach four days after our arrival. The resort did a wonderful job of providing our families and friends with a great wedding experience. The resort is beautiful and they keep it meticulously clean and are very attentive to your needs. The buffet is fine, typical of an... More

I went on vacation for five days in May with my boyfriend to Grand Sunset Princess. This being his first time in Mexico, and mine to the East coast, I was anxious to book a nice and affordable hotel. Although I read the negative reviews about this place, I decided on it per a recommendation from a friend that had... More

I traveled to grand sunset from april 25th until may 2nd with a group of 17 friends and family. We've all been to several resorts in cuba and mexico and we're experienced travellers and not at all picky people. First of all the resort is really big, it's a pretty long walk to get anywhere but if you're able bodied... More

Spent a week at the Grand Sunset Princess April 14-21. The Grand Sunset and the Grand Riviera are essentially mirror images of each other and together form one very large resort. We were originally booked into the Sunset but were assigned a room on the Riviera side. There essentially is no difference between the Sunset & the Riviera sides for... More