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Playa Azul Tulum

3.0 of 5
Carretera Tulum Boca Paila Km 8 | Tulum Beach, Tulum 77780, Mexico
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15% off room rate
Playa Azul Tulum
Ranked #17 of 69 hotels in Tulum
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271 reviews from our community

Traveller rating
    172
    66
    16
    11
    6
See reviews for
Families
33
 
Couples
161
 
Solo
11
 
Business
1
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Puebla, Mexico
Top Contributor
53 reviews 53 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We spent 5 nights in the hotel and that is the ideal place to forget all the worries. Things happen in slow motion you are living in the middle of the jungle but still have enough amenities to not suffer it. People at Playa Azul is Friendly and willing to make you feel at home. Although it a small hotel... More

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See 7 more reviews by Engin22 for Tulum
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 May 2013 NEW

After getting fed up with our all-inclusive resort in Playa del Carmen (the Royal), on our last day, my wife suggested we rent a car and go down and check out Tulum. We had not been here in 15 years, and have heard it was growing, so we headed out on a spur of the moment adventure. We walked on... More

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Milwaukee, WI
Top Contributor
62 reviews 62 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 17 May 2013

We stayed at Playa Azul Tulum at the end of February 2013. It was simply lovely and I'm hard pressed to think of anything that others haven't said about it already. We stayed in Room #20 which is above the restaurant. More of a hotel room than a cabana, but, there was a loft area with a futon, table and... More

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See 2 more reviews by CynthaDelTorro for Tulum
playaazultulum, Manager at Playa Azul Tulum, responded to this review
18 May 2013

Dear Cynthia, We are humbled by you detailed review about your Playa Azul Tulum visit. It is always a great motivation to read how our guests perceive our every day efforts :) We like to think that our job helps to make of your stay an unforgettable memory. More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed for 5 nights at Playa Azul. We had bungalow 7 which was spacious and clean. Minimal but lovely decor, with a great front porch area. The beach at Playa Azul is spectacular. The service at the restaurant and on the beach was great and overall the food was good. We had a wonderful massage at the spa. Overall... More

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playaazultulum, Manager at Playa Azul Tulum, responded to this review
18 May 2013

Hi there, It's always a pleasure to read our guest's feedback. Glad you enjoyed our spa services and restaurant/beach bar service :) Hope to see you again soon! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2013 via mobile

We had a really pleasurable stay at Playa Azul in Tulum. We booked only a couple of weeks prior to arrival and therefore the only room available was room 22 which is one of their largest. We were told it used to be their spa (before they moved it beach side) so with that in mind, it's super spacious the... More

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playaazultulum, Manager at Playa Azul Tulum, responded to this review
18 May 2013

Hi Nathan! Thank you so very much for your positive review about your Playa Azul Tulum visit. We are more than happy to read that our daily efforts are being noticed by our guests :) Jungle Villa #22 is definitely a hidden treasure. We More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 April 2013

Playa Azul is so amazing. I stayed in Cabana 19 and had a balcony with an ocean view. The staff were very attentive and super friendly. I was traveling alone so was dining alone. The bar staff made me a few free experimental cocktails :) The food was always fresh and tasty. The free breakfast was always great as well... More

Was this review helpful? Yes 1
See 2 more reviews by arizonakt for Tulum
playaazultulum, Manager at Playa Azul Tulum, responded to this review
18 May 2013

Hello there! Glad to read to you enjoyed 2nd floor Ocean View #19 cabana right above the restaurant and enjoyed the peace and quiet like any of the other cabanas away from the restauarant. Thank you for helping us to come up with new margarita mixes! :) More

Wisconsin
Top Contributor
104 reviews 104 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 13 April 2013

We loved Playa Azul. Everyone was really friendly and helpful. The people at the front desk were always willing to give us driving directions and restaurant and tour advice. Our room (Cabana 9) was very nice. It was clean, spacious, and the air flow through the room was great (although it was windy when we were there). We thought "the... More

Was this review helpful? Yes 2
See 10 more reviews by LizEWisconsin for Tulum
playaazultulum, Manager at Playa Azul Tulum, responded to this review
18 May 2013

Thank you very much for taking the time to write a review about your Playa Azul Tulum experience. We will pass on your comments to our head chef and restaurant manager. Our very best, More

Santa Fe, New Mexico
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 April 2013

Room #8 with Amore and Frida Kahlo's mantra as inspiration, felt really wonderful. You can see a picture perfect slice of beach from the room's generous balcony, framed by luscious palm trees. The room is generously laid out with ample storage, and very clean. The staff is very welcoming and responsive. The beach is clean and raked every day, the... More

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See 4 more reviews by gitaKP for Tulum
playaazultulum, Manager at Playa Azul Tulum, responded to this review
18 May 2013

Hi there, Thanks for the nice review. Glad you enjoyed our all time favorite Cabana #8 with the two Frida's :) Hope to see you back again soon! More

Sacramento, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 April 2013

We absolutely loved Playa Azul! It was unique, relaxed, right on the beach and beautiful. Their breakfast, which was included, was superb and included french toast or pancakes made to order. All staff members, from receptionists to bartenders and maids were friendly and nice. We felt very safe there as well. All rooms were completely booked when we were there,... More

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playaazultulum, Manager at Playa Azul Tulum, responded to this review
8 April 2013

Dear Darci, Thank you very much for your feedback! We like to think that our job helps to create a special atmosphere that will make of your Playa Azul Tulum experience an unforgettable one. Hopefully, we'll be able to receive you once again in the future :) Our very best, More

New York, New York, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 April 2013

I stayed here for two nights with my boyfriend, and he nearly had to drag me out because I just didn't want to go! The beach is absolutely beautiful, lined with other equally special boutique hotels and tons of delicious food (check out Resautrare and Posada Margherita!) Our room was delightful. It was technically a garden view, but we still... More

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See 2 more reviews by hannahmontoya for Tulum
playaazultulum, Manager at Playa Azul Tulum, responded to this review
8 April 2013

Hi Hannah, First of all, thank you for taking the time to write down a review for Playa Azul Tulum. We value our guest's feedback very much. I have taken note about your comments around the beach bar service and timing, in order to improve it as soon as possible. We're happy to hear you felt comfortable in your cabana... More

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Additional Information about Playa Azul Tulum

Also Known As:
Playa Azul Tulum Hotel Tulum
Playa Azul Tulum Hotel
Address: Carretera Tulum Boca Paila Km 8 | Tulum Beach, Tulum 77780, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar/Lounge Beach Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
#8 Romantic Hotels in Tulum
#13 Family Hotels in Tulum
#14 On the Beach Hotels in Tulum
Price range (per night): S$116 - 281
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Playa Azul sits on an incredible stretch of beach, close to the Mayan ruins. There is a kite school, with IKO certified instructors, and a full-service beach bar with service on the beach. The two-story restaurant and lounge provides the best views on the beach in Tulum! ... more   less 
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Playa Azul Tulum
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