Dear Guests, Thank you for sharing your experience here on TripAdvisor. The whole team and especially Edwina are happy you had such a good time at our Beach Hotel. We take every opportunity to find out about our guests preferences and are eager to know where we can improve or where we have done a good job. Thanks again for... More

Dear Guests, Thank you for your review and your lovely feedback about our Hotel and, of course the Beach Club Ziggy's. We are definitely share your kind words with everyone. It was our pleasure having you as our guests and spoiling you with our Mexican Specialties like the Tuna Nachos for example ;) We hope you to see you again... More

Dear Guests, The whole Team thanks you so much for your loyalty. What an honor to know you have stayed with us six times and are already planning your return trip to Cabañas Tulum :) So we will be waiting for you here in Tulum Paradise! Many thanks again and a big hug from the crew! Muchas Gracias Your Cabañas... More

Dear Guests, We appreciate your feedback and thank you very much for having chosen Cabañas Tulum for your Tulum vacation. We would like to take this opportunity to explain that the room change you are referring to was to our adjoining sister Hotel The Beach Tulum, also listed here on TripAdvisor. Our family friendly beach Hotel has two types of... More

Dear Guests, Many thank for your review and for staying with us. We are very pleased to read that you had such a good time here at our Hotel, Tulum and, of course with the whole wedding party. Thank you for recommending us and for your nice words about Ziggy's staff as well, whom we will address your review to.... More

Dear Guests, On behalf of the whole team "Thank You" for your nice feedback. We are very pleased to know you had such a lovely time here at Cabañas Tulum. It makes us very proud to know that you had such a good time and especially appreciated the kindness and friendliness of our staff. We wish you all the best... More

Dear Guests, many thanks for your review about Ziggy's restaurant. All our staff, hotel and restaurant, work hard to meet our guests high expectations and to keep on doing the hard work so we are very enthusiastic to read you fully enjoyed the food and the service. We will make sure Ziggy's staff and Chef Miguel will receive your chorus... More

Dear Guests, Thank you for your feedback. We are sorry you had an experience that did not result in a perfect stay. We did have the situation of palapa-roof workers arriving very early, although they did not begin working, we recognize and apologize if their speaking among them in an area close to your room was irritating you. We thank... More

Dear Guests, Thanks so much for your review and, of course, for being repeated guests. We are very enthusiastic to know that you found your little Eden here at our Beach Hotel and that your second time turned out to be as relaxing and pleasant as the first time. All the staff and especially the front desk team say hello... More