We stayed there with our baby. The hotel was fully booked so they ran out of hot water. We asked for a pot of boiling water so that we could pour some into the bathtub to bathe our baby, but it was very hard to get them to help us. It took them two hours to bring the water to... More

Best staff, restaurant, most comfortable beds, and peaceful. Updated and wonderful. Very best location. My new friends Juan C. at the desk, and the waitress Judy and the nice bartenders and the honest and friendly housekeepers made this the top tripadvisor choice we have made. I would stay again here. More

hi, we consulted trip advisor advisor and looked for very central location in this beautiful mexican small town, but with a room not facing the central square (el jardin, or Zocalo as in other mexican cities), good space, and a functional bath, and got all of that!! THERE IS NO BETTER LOCATION IN TOWN! the room is a junior suite... More

We stayed in San Miguel for three nights, my husband and I traveled with my inlaws and wanted comfortable rooms to relax when we were tired of walking around the town. The hotel is located off the main square in San Miguel, you just can't beat the location. It has valet parking - a definite plus if you are driving.... More

This hotel has suffered from a lack of attention to details. The smell is definitely there as I was shown three rooms to pick from and the least offensive continued to offend me every time I re-entered it. The small details have been overlooked, i.e. running toilet, paint peeling from walls, doors not closing correctly, inadequate reading light. The staff... More

I was a good option I stay ther with my family (my wife and two little boys) for a week, the location was perfect, a little bit noisy on weekends, but all San Miguel is noisy on those days. The staff was extremly friendly, the valet parking service worked perfect. The only thing is that its true, is the bathroom... More

It was a great place to stay! Very clean rooms and by the way did not smell! It is across the street to the main plaza and a beautiful church! It is walking distance to the market, shops, and restaurants and some galleries. The staff at the hotel were very friendly as well. The restaurant had good service and good... More

The first thing we noticed was that the staff was not friendly. Our room was smelly when we walked in and after we walked on the carpet we would leave black footprints in the bathroom because it was so dirty. It definately needs to be changed. My son played on it and it turned his knees black. The air worked... More

Great place to stay when visiting San Miguel de Allende. Centrally located in the Plaza Principal and convenient as a base to start and end your day while visiting the city. Our rooms were well-maintained and clean. Air-conditioning in the room was not necessary in March, but surely a nice feature during the summer months. Valet parking was handled by... More