Loved casa quetzal!!! first time in san miguel we really enjoyed the hotel! staff was great location is really good the breakfast at el correo restaurant was great!!! More

We took a family trip to san miguel for a whole week and we really enjoyed casa quetzal its a small hotel located near the city center built on a colonial house rooms are very nice some have private terraces and well furnished, staff was really helpfull helping us select activities we visited the canada de la virgen arqueological site... More

Check in: Fri Mar-16-2012 My family were greeted by a very rude woman, she was just ice cold... rude. While checking in late (by 7pm)... Not even a "Welcome" word, just a "sing here" with a long face. We asked for information on where to go for dinner and she just pointed with her hand "there" to a table with... More

We arrived Feb 11th it was pouring rain and the entire entrance and lobby area was soaked! They say they upgraded us to the master suite. It was a real dump im afraid to say. The people at the front desk could not speak english so it was pretty much impossible to get anythwere with them. On the afternoon shift... More

I really enjoyed my stay in casa quetzal a small very charming and quiet hotel built on an old typical san miguel house just a few blocks from the main square, rooms are nicely decorated with an asian touch the hotel has two nice patios with fountains staff was friendly... More

I was really looking forward to staying at Casa Quetzal based on previous reviews, although apprehensive after reading the recent very negative one. Our experience was not terrible but there is much room for improvement here. I think the problem stems from the change in management which occurred last August. The new staff speaks very little English so are not... More

Nice place, calm, clean and good service. I think the only thing they should change is the glass door to get more privacy. More

I was greeted by the most unprofessional reception woman I have ever encountered in years of traveling. Icy cold, rude, without affect and clearly without experience in interacting with other human beings in any professional setting. The room was so cold, I slept in all of my clothes. The large TV was situated above a desk, so the only way... More

This is one of the loveliest, friendliest, convenient and comfortable places we have ever stayed in. We were there for three weeks. Every day we had breakfast in the patio outside our room. Our quarters were always well supplied. Owner Cynthia Price and Manager, Javier are very friendly and helpful. We already miss them both. You can see for yourself... More