Our first impression was good, but when we got to the room, it was better, it's quite comfortable, food is excellent and the location is the best part of all. From the hotel, we could see "El Cerro de la Bufa". It is a great attraction of the city, we enjoyed a beautiful panoramic view of the whole city. If... More

If you are planning a party or need a pickup service to a from the airport, do not choose this hotel. The staff here are very nice, but they do not know how to handle email requests for catered gatherings or pickup service to and from the airport. Requested pickup service and they were late. Had to call them to... More

We stayed Nov 22 to 31st, 2011. The best possible location. Rooms are absolutely lovely. I don't need mints on the pillow or other silly things that make a hotel "luxury". Staff was very friendly and accommodating. Not syrupy and fawning. This hotel caters to many business visitors as well as tourists so tends to be a little more reserved... More

My husband and I stayed at the Emporio from November 26-December 2nd. The hotel is in an excellent location right downtown in front of the cathedral. Our room was on the top floor (6th) facing the courtyard and we could not have been happier with the room. It was very nice-had all the creature comforts. Beds were very comfortable, flat... More

We have stayed at this hotel 4-5 times in the past 3-4 years. It´s always been a great pleasure. The rooms are not very luxorious, but they are big, comfortable and the size of the TV is very good. No pool. A very nice restaurant with typical mexican and Zacatecas food. The Staff is quite friendly and helpful, although not... More

Beautiful hotel, great location. Customer service wasn't the best (I'm used to having great customer service from Mexicans but not this time). I was there in Aug 2009 for a wedding and it would get hot at night and there was no A/C. When we asked how come there was no A/C the staff told us "Zacatecas is cold we... More

This was our first trip to Zacatecas and we were incredibly impressed. We live in Mexico and found Zacatecas to be one of the most upscale, clean and interesting cities that we have been to. The hotel matches the description above. It is right across the street from the main cathedral and plaza. These was an event at the plaza... More

Hotel Emporio is a great value. The rooms are modern, clean, and well equipped with many amenities (coffee maker, hair dryer, iPod player among other things). The location is excellent-in the historic center of town and starting point for most tours of the city and surrounding area. More

The good.. The trip could have been perfect. The room is excellence. The bellboy was amazing and helpful and spoke perfect English. We used the laundry service and it was excellent, same-day and easy to use. We had no problems switching to king-sized bed. Our balcony overlooked the Cathedral and the Govenor's Palace. Perfect location, great neighborhood. The room was... More