I was looking for a chip, clean and close to downtown hotel. This one fits the profile just right and service is great. More

Rooms are on 3 stories surrounding the inner courtyard. Any noise echoes and noise is prevalent until late at night and early in the morning. Service is good. More

We have just returned from three nights at the Imperial Hotel Puebla. There were lots of positives about the hotel, but some unforgiveable negatives as well. This hotel is an antique and in some ways rather charming. It is in a great location just a couple blocks from the zocalo. The lady who runs reception during the day, Sandra, is... More

The hotel itself quite nice but a little worn out. More

Stayed here for a week. Booking a room directly proved difficult as they required a bank transfer (i'm UK based and the instructions didnt make sense). Good value rooms, basic breakfast, snack in the evening (beer and a small meal), staff OK and rooms cleaned regularly. You can't complain at the price and close to the centre of Pueble and... More

The Hotel was very clean and the maid service was excellent. I was there in the week of the Mexican Spring break. I did not know that the hotel was full of young kids from soccer teams from all over the country. There was a quiet time of 10 pm, of course the kids carried on at full voice long... More

It's a very old hotel with old fashion smells. You can see the owner tries their best to make guest comfortable on details. More

room was spacious and had intersting mexican design. Wi-fi worked fine. Breakfast was not great- just basic continental, but there had fresh fruit. walking distance from the zocalo. Coffee machine in the room- not usual in Mexico. More

The hotel is only 2 1/2 short blocks from the zocalo and the price was very reasonable. The staff ranged from very friendly to quite grumpy. Unfortunately, our stay was marred by several things. Our first night we were put in a room opening on to the street . There was a table and chairs right outside our door where... More