Love the whole concept behind this hotel, blending old with modern and creating an eclectic mix. Really enjoyed our stay there. Breakfast was excellent. The Restaurant and Bar are great, try the Martinis they are really good. Service was awesome all throughout, they really go out of their way to make you feel at home. The only thing they have... More

I would love to give this hotel 5 stars. The rooms are gorgeous. The staff are friendly and professional. Breakfast was delicious. Massage was great. The whole place has a really lovely, relaxed feel. Except when you are trying to sleep. We stayed in Tamara - a lovely, spacious and quirky room that we really loved. But on the first... More

I am very disappointed with the El Sueno, and the primary reason is the location of the room we were given. We stayed in the Remedios room, a Junior Suite, which is situated on the first floor off the interior courtyard about 15 feet from the bar and breakfast area. I immediately objected to the room, concerned it would be... More

I have to say the place is very nice. I arrived to another hotel to find a room but they were full and recommend me El Sueno Hotel. The place is very nice, lots of details everywere, I loved the decor!!! All the rooms have a theme and a special color, mine was the orange one. The only problem I... More

I had a great experience at this place! The hotel is very comfortable and the rooms do not have numbers but names of famous women. I stayed both in the suite Catarina and the room with 2 beds Isadora. The suite Catarina by far was excellent both in comfort and design. The room Isadora was rather dull and unintersting but... More

Has the feel of a boutique hotel, but also highly professional. Staff is very helpful and attentive; they will bend over backwards to accomodate anything you need. Wonderful place to relax. Interesting and modern decor/style without being overbearing. Very good location, 5 minute walk to zocalo.

This is a small hotel, but it is very nice, comfortable, clean and well furnished with contemporary accent. I was in Puebla city for business and my reservation was prompt and professional, I got the room name Josefina. It was very pleasent and comfortable. The Terrace was the place where I enjoyed the peacefulness with the plants and flowers. The... More

I was at this hotel and spa during the summer of 2011. My husband and I had a great time. The rooms were very nice decorated with bright colors. The staff was very helpful and friendly from the moment of our arrival. We were looking for a relaxing place and where we could have a nice intimate time. This was... More

Lovely rooms very nicely equipped. Good location Some downsides; They will only serve breakfast in the restaurant which has a lot of noisy traffic in the morning. They could easily serve inside in the garden court which would be much pleasanter. not the most efficient service when checking in/out