The only disadvantage of the hotel is the location if you want to visit the City Puebla, You need a taxi - the center is not in walking distance. Everything else was perfect, nice big and clean rooms, perfect service, good breakfast, nice indoor pool, free parking, free internet, etc. For business travel perfect, for family vacations very good if... More

It is undeniable that some great reputation can be easily damaged by a terrible attitude of members of staff, and this was my case, being a regular traveler HI is a synonym of good value, unfortunately this was not te case, a very unfriendly member of reception was the first thing i saw, unwilling to respond my questions about the... More

The hotel is in one of the most important puebla's streets, rooms are very confortable and with all you need in a short business stay. The only bad thing is that they don't have a restaurant , just breakfast More

The hotel is fairly new and clean. The hotel are similar in an American Holiday Inn. The included breakfast was nice. The location is outside of the Centro Historico. It is a ten minute taxi ride from the center. However, this area was less hectic. Overall, I enjoyed staying at this establishment. More

The Hotel and the facilities are very nice, the pool is a little bit narrow though, but you can really have a nice time outside of Puebla’s downtown but just about a 10 minute drive from it, if you decide to have a nice dinner in the main square. It’s also close to Africam Safari and Cholula, both a must... More

I really enjoyed this hotel. The staff was excellent, very friendly and assisted me with every request. Security within the hotel is top notch. You must have your room key in order to access the elevator, dining room and fitness center. When I was strolling through the hotel interior looking at artwork, I was politely stopped by security staff. Complimentary... More

Reasonable hotel but away from the centre. It is about 15 minutes from the centre but you are in a quiet neighbourhood. The room was large and well furnished, with two double beds. Breakfast was in included and had hot and cold items. It is in an area where there are some restaurants and bars, which feel more local than... More

Yet another example of the continued inconsistent product delivery associated with the Holiday Inn Express brand. You never know what to expect until you actually walk through the door of this brand. Most of these properties are very good, but there are still those properties which don't measure up. This property is next door to the InterContinental, which also owns... More

Visiting Puebla for a wedding, this hotel was recommended by our hosts. It is not the sort of hotel that we would usually choose, as it is not in the city center, and does not have "character." But it had many benefits, the chief one being the low price for so many amenities:delicious full breakfast, nice fitness center, free wifi,... More