My husband and I went to have a relaxing week at the resort. First few days went good.. After that we ended up being robbed. We had a safe in the room and kept all our valuables in the safe. Turns out someone with a swipe card (employee) went into our room and they broke into our safe and stole... More

I'm not sure if words can even express the most wonderful experience we had at Aventura Spa Palace.... it was absolutely perfect!!! All of the staff were extremely friendly, helpful and accommodating. I have never been treated so well at a resort, as I had been treated here.... even the gentlemen cutting the grass would stop to wave and say... More

We recently spent an amazing week at the Adventura Spa for adults only. The rooms are clean and extremly comfortable. The, service, in my opinion, is second to none. The staff cannot do enough to please all guests. All staff members are always cheerful, courteous and pleasant. The SPA services received (full body message, manicue, pedicure) were all AMAZING! We... More

We spent 5 days at the Cove/Spa for our son's wedding in mid-May. The resort is large and occupancy was low (20% on Cove Side 45% on Spa Side), so access to loungers, restaurants, spa services and such was extremely good--no waiting at all, even for most spa services. We attended one show (Michael Jackson tribute) which was amazingly good--extremely... More

Resort and rooms are nice, staff is EXCELLENT. Everyone is very helpful & friendly. Spa is amazing, best I've seen, with very organized and professional staff. Salon is very accommodating, I've gone for my hair everyday during my stay and even my husband went for a cut. We went to Angel who is very talented and knowledgeable. If you don't... More

An excellent getaway ! The adults only spa resort was everything we expected. The staff are fantastic and went above and beyond to make our stay special and memorable. More

I have a Palace Premiere membership and have always found the Palace resorts second to none. From what I was told from my last visit two brothers owned the resorts but have divided them up. Adventura, Cancun Palace, Vellarta, Dominican Rep. are owned by one brother now who is turning them into Hard Rock hotels. The service is not the... More

From the moment I arrived myself and girlfriend knew this was not going to be hotel we expected or was promised, the lobby / checking looks dated, it took 40 minutes to finally get our room sorted and the staff had a very layed back approach. The room was ok with a sea view that cost us 480 dollars of... More

Overall a wonderful experience at Aventura Spa. Had excellent service (unlike some other reviews?). Enjoyed the lagoon for great snorkeling, however if looking for a beach you may be disappointed. Spa services were great (facial & massage). Stayed in the upgraded presidential suite which was amazing. Food was good and Edgar, the wine expert, was wonderful. Did have an issue... More