Spent a week there with whole family (6 adults and 6 kids) and loved it. The staff was great. Our conciere Zaitseff was most accomodating, freindly and helpful. The kids (ages 4 to 13) loved the kids club and the activity guys kept them busy all the time. Victor, Polo & Junior knew them by name after 2 days. They... More

They made promises they couldn't deliver on and made us virtually loose 2 days of relaxation. Then offered no extra compension for the hassle. The noise is terrible, you can hear everything....even 3 rooms down! The rooms are also WAY to close to bars/resturaunts, which makes it even louder. Our bathroom door wouldn't shut, they ended up having to remove... More

We stayed at the resort for 5 days and our stay was awesome from beginning to end! We were constantly greeted and taken care of by the staff with concern and helpfulness. The rooms...impeccable. The staff...superb. The restaurants...very filling and accomodating. The services and entertainment...memorable. This resort earned my trust and i will definitely come back again. More

Our whole family had a great time! There were a few reviews stating that the food wasn't up to par. We found that the food for the most part was pretty good. We were able to find delicious options for every meal. My kids loved the kids club and their counselors! They came home with some wonderful stories and memories... More

We stayed at the Puerto Aventuras at the end of March 2012 The hotel is situated in a very nice area this is a plus for a old hotel that needs updateing, which I think is where my problem came from. We expected more, we travel alot to greece and stay in basic accommadation but because of the poor euro... More

The grounds and resort are wonderful. The staff works tirelessly! The entertainment staff was incredibleThe food was wonderful. My only complaint would be that the ocean is very rocky so you cannot go too far out into the ocean, but considering the water was so clear you could see straight down to the bottom, I guess it's not really a... More

I traveled here last week with 50 of my friends and family for our destination wedding. Let me start off by saying that Jacki, our wedding coordinator, was beyond amazing. I don't know what I would have done without her. She went above and beyond to make our wedding day perfect! If you are thinking about having a wedding here,... More

My husband and I just got back from this resort about 2 weeks ago, and I can't stop thinking about what an amazing time we had. The service was phenomenal, the food was pretty good, drinks were plentiful, beach was relaxing, rooms and views were outstanding! We had never booked all-inclusive and from now on this is the ONLY way... More

this was our first trip to Mexico, and Puerto Aventuras (specifically Dreams) was excellent! Clean and quiet rooms, friendly staff, lovely beach, good food & drinks! More