Great food and restaurants. Pool could be larger since weekend specials really fill it up. Nice shows. Good service!! We were there for the second time and would go back. More

First time back after the renovations and what a pleasant surprise. The rooms and public areas are great. The thing that makes this hotel one of the best in Nuevo and that is the staff. From the the housekeepers - to guest services - to the wait staff - to management and to the General Manager. looking to return with... More

Although hotel was extensively remodeled, rooms are very very small (at least our was). Two people could not walk around at the same time. There was already mold in the shower and the soap dish in the shower was falling apart. Bathroom was poorly laid out - you step from the shower almost into the toilet. Also there were some... More

We had a wonderful welcome at the front desk by Carlos. He was professional and personable and throughout our stay was continually helpful. Thank you for contributing to our great experience at the Occidental. The manager, Jesus Aguirre, met with the guests several times during our stay during mid April and seemed to set the tone for the rest of... More

Be prepared to read alot. I am going to give you a thorough review of all areas of this resort so at least you will know, if you to decide to go here, what you are getting yourself in for. Please let me start by saying that my wife and I, along with our kids, have visited many different resorts... More

We were at the resort May 5-12, 2012 to see the renovations. Being time share owners we were very interested to see what had been done since the last time we were there when the resort looked old & tired. Happy to say the reno was very well done, rooms, lobby, pool & outside areas look great. Great service &... More

My Brother owns time share, for the past 10 years he invites all of us (5 couples) to join him at Occidental, the resort was closed for at least 18 months for renovation. Having stayed in 4-5 stars resorts, Grand Occidental was let down after all the great the reviews and the hype I read. It was not worth the... More

We chose this resort because of the price.. very inexpensive deal we found with Sunquest. We were surprised how beautiful and modern the resort was! And VERY clean. Staff were friendly, I would go back again! Excursions: There were alot of excursions in the area to choose from. We did the "Last Saskatchewan" pirate ship excursion, it was awesome! Two... More

I was from April 30 to May 4 @ Occidental Grand and I have to say that was the most relaxing vacations that I ever had in Puerto Vallarta. OG is a place where you can be relax, quiet and rest. Definitelly is not a place for friends vacations or to go to have party. I always like to go... More