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Banff International Hotel

3.0 of 5
333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Hotel amenities
Banff International Hotel
Ranked #18 of 33 hotels in Banff
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197 reviews from our community

    Trip type
Traveller rating
    42
    81
    47
    18
    9
Date Rating
Brazil
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 24 May 2013 NEW

We got a 2 bed room. Very comfortable beds, shower is good, clean and quiet room. There is a good bar next to front desk. Staff was friendly and gave us good dinning directions. Parking is underground and it's entrance is at back of the hotel. You get a password to enter it. Great location.

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Edmonton, Canada
1 review
4 of 5 stars Reviewed 23 May 2013 NEW

Stayed for two nights after the May long weekend. Location and value were our main reasons for choosing this hotel and we are very glad we did. Room décor may be somewhat dated but very clean. The bed and pillows were comfortable. We were given a wifi code and it worked wonderfully for the time we needed it. All staff... More

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1 review
3 of 5 stars Reviewed 20 May 2013 NEW via mobile

Rooms have really old decor. But clean. They say free wifi but its super slow and you need a code (they don't give you one) to get on. You get free wifi for about five minutes though. Staff were super friendly! Access to downtown is great. Parking is okay if you have a small car there is a parkade but... More

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bihmanagement, Executive Coordinator at Banff International Hotel, responded to this review
21 May 2013

Dear Shauna L: Thank you for taking the time to review your recent stay at The Banff International Hotel. We are happy to read that you appreciated our clean rooms, super friendly staff and convenient location. We are pleased to inform you know that the hotel will be undergoing extensive renovations in the near future with a view to better... More

Florence, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 May 2013

I stayed at the hotel with a family. Very friendly and helpful staff. The rooms were of a good quality and always kept clean by the maid. Short distance to shops and restaurants. Will definitely stay here again !

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bihmanagement, Executive Coordinator at Banff International Hotel, responded to this review
21 May 2013

Gentile Paolo C! Grazie mille for giving The Banff International Hotel a 4 star rating on Trip Advisor! We are so glad that you enjoyed our clean, good quality rooms and our friendly, helpful staff. Our location is indeed very convenient, just a short distance to all of the shopping and dining that downtown Banff has to offer. We appreciate... More

CAERPHILLY
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 May 2013

Stayed here during the Easter holidays for 6 nights (split 4and3). First impression was the informative receptionist, Ben, from England, great start to our stay. Every night of our stay we ate in the hotel, due to excellent service from the Australian waiters/barmen - the food was lovely! The room was an excellent size and was nice and quiet. The... More

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bihmanagement, Executive Coordinator at Banff International Hotel, responded to this review
8 May 2013

Greetings from the Banff International Hotel! We are glad to read that you enjoyed your stay with us over the Easter holidays. We strive to ensure that our guests have a memorable experience and are pleased that both our front desk and food and beverage staff made such a positive impression. It is also fantastic to hear that you were... More

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 29 April 2013

I would never stay at the Banff International Hotel again. The only Pros I have about this place is that the staff was very friendly and the location is prime due to it being right on Banff Ave. Other than that, this place is dated, dirty and does not have good amenities which is a shock because when you enter,... More

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bihmanagement, Executive Coordinator at Banff International Hotel, responded to this review
2 May 2013

Dear Guest: Banff International Hotel has a sincere desire to offer a quality experience to all of our guests. While we are glad that you were happy with our friendly staff and excellent location, we are upset to hear that other parts of your experience at the hotel was less than satisfactory. We are very grateful for your insightful comments... More

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4 of 5 stars Reviewed 29 April 2013

Parking and location was excellent. Although the signs to get to the spa where none existent. The reception staff where extremely busy and some of the distractions should not have been necessary. Like telling people how to get to the spa. Wireless internet was almost non existent in the rooms, only a tease really and i wasted hours trying to... More

Was this review helpful? Yes 1
Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 25 April 2013

Very friendly staff, very quick, no mucking about, all facilities you could ask for and lovely breakfast we had there, large roomy rooms, big beds the list goes on very happy with this place, i would stay there again on return trips

Was this review helpful? Yes 2
bihmanagement, Executive Coordinator at Banff International Hotel, responded to this review
3 May 2013

Dear Ozziebeanie: Thank you for taking the time to share your positive feedback regarding your recent stay at The Banff International Hotel. We are happy to hear that you were pleased with the hotel’s staff members, dining options and facilities. Our primary goal is to ensure that our guests have a memorable visit and the best possible experience and reviews,... More

Calgary
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 21 April 2013

It was the perfect location within walking distance to downtown. Decent hotel. Clean room . Room heating was a bit on the hot side. Underground parking was great . The staff was friendly and accomodating. Great value . Enjoyed our stay.

Was this review helpful? Yes 1
See 6 more reviews by TheresaHu for Banff
Calgary
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 April 2013

Decent hotel, in a good location. The furniture in the room I was in was quite old, with stains on all three of the chairs in here. Carpets are looking a bit tired, showing signs of use. It's definitely time for management to upgrade the rooms. Aside from my sitting situation, everything seems clean (I'm just going to avoid looking... More

Was this review helpful? Yes 2
bihmanagement, Executive Coordinator at Banff International Hotel, responded to this review
3 May 2013

Dear Eugene Wu: The Banff International Hotel has a sincere desire to provide a quality experience for all of our guests. Feedback, such as your own, assists us in understanding our strengths, but, most importantly, our weaknesses. We are happy to inform you that the hotel will be undergoing large-scale renovations in the near future which will enable us to... More

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Additional Information about Banff International Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #18 of 33 hotels in Banff
Price range (per night): S$168 - 341
Hotel Class:3 star (3*)
Reservation Options:
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Banff International Hotel
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