I visited the Banff Ptarmigan in January 2012 from Calgary and was happy with the service I received. The location of the hotel really can't be beat - we left our car in the parkade and toured around downtown without worrying about finding parking. The staff were all very helpful and friendly and the complimentary breakfast buffet was great -... More

As a visitor from the UK certain things I expect (or want) from my hotel. Unfortunately on a ski holiday in Banff I don't really expect 5* service or facilities. The Ptarmigan Inn is a straightforward economy hotel in central Banff blessed with a great central location. Even when it's -20C in early January you can walk to any of... More

I was in a family group of 6, in Banff for an 11 night stay, celebrating my wife's 50th birthday, so this was a very special holiday. On arrival at the Ptarmigan Inn we were greeted with very helpful and cheerful reception staff ( Sophie and Hugo ), which is always a good start to the holiday. We were provided... More

Recently been to this hotel and the personnel welcomes you dearly. They ask for your interests and give recommendations to maximize your stay. Rooms are clean and spacious, very comfortable. Breakfast Is included and the chef makes great omelette that my son loves. Special mention to Arjun for making our stay a great one. More

Very nice hotel, good air conditioning everywhere, beds were comfy and rooms clean and adequate rooms need mini fridge though. Bathroom was not big, not much area space for items, small tub, but adequate. Restaurant was good, staff were all great. Would stay again. More

I've stayed in this hotel twice and both have been great. The rooms are pretty big, the beds are comfortable and they have good bathrooms. The staff were very friendly and the restaurant in the hotel is awesome. They have great food at dinner and an amazing buffet breakfast which is so worth it. They have a chef there that... More

This hotel rocks! The very friendly staff, the beautiful rooms, the divine feather bedding, full hot breakfast included with everything you could want and the low price...all was superb! My boyfriend and I spent a romantic Valentines Day in Banff at this Hotel and had a wonderful memory thanks to The Ptarmigan Inn! The staff were excellent and upgraded us... More

First off hats off to this hotel for the included hot breakfast buffet. Unlike most hotels that do the run of the mill scrambled eggs and toast this one offers a full hot and cold buffet, complete with custom omelet station. Which is a great touch. The bed was comfy room was clean flat screen tvs , we had the... More

The hotel is ideally situated for walking into the bars and restaurants of Banff. The only problem was the hotel bar closed at 10.15. There were 14 of us - good trade you would have thought, but they would not stay open for us. Apart from that we had a good experience. The staff on reception were excellent and extremely... More