So nice to wake up and see deer grazing right outside of your balcony. This hotel is away from the hub-bub of downtown, in a nice quiet area, the rooms are clean & large and the woodburning fireplace with kindling ready to go was a great touch! The water slides are nice and the guest only pool is nice &...
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Thank you for your review on your recent getaway at the Douglas Fir Resort. I’m happy to hear how much you enjoyed our beautiful location away from the hustle and bustle of Banff Avenue. Our quiet rooms with cosy fireplaces and full kitchens certainly provide the comfort and convenience you need for a perfect mountain getaway. For our best deals...
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Waterslides and hot tub! Room was very well appointed with all the dishes, bowls, cork screws, etc we could want to use. The pull out bed was actually very comfortable!! Never had that happen before! Carpet etc in room were not brand new, but nice enough.
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Thank you for staying with us at the Douglas Fir Resort & Chalets. I’m pleased to hear you had a fantastic stay. We recently replaced a number of our sofa beds to provide the perfect nights’ rest for our guests. We are in a continual process of updating our rooms and amenities and we appreciated the useful comments you have...
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We spent 2 nights here and we were happy enough. Clean quiet and of course lots to see and do.
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Thank you for your comments and for choosing to stay with us. We look forward to seeing you again soon!
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We were initially only going to stay for 2 nights and ended up staying an extra night as our family of 5 enjoyed it so much. All of the staff that we had contact with were very friendly and always helpful with advice and maps! The view from our room has so far been the best on our 5 week...
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This is the second time we have been to this property in less than 6 months. Our kids (aged 4-8)love it and never want to leave! The hotel offers so many great activities that you need to stay at least 2 nights in order to spend the time enjoying them. Waterslides are fantastic but the kiddie pool leaves a lot...
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Thank you for taking the time to write a review on your recent stay. It’s great to hear how accommodating you found our spacious loft units, holiday packages and family friendly amenities. May I also thank you for your feedback on where we can improve; we welcome all comments and use them to provide a better customer experience for our...
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Three of us shared a cabin. Plenty of room, very clean and cozy!! We definitly will be staying at Douglas Fir our next visit in Banff!!!
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Thank you for your great comments. We look forward to seeing you again on your next visit to Banff.
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We had a great 2 night stay at Douglas Fir! They had a play pen and baby gate to keep things safe. The kitchens were well equipped to cook a few meals in our room. The on-site grocery store is more of a convenience store (limited stock and somewhat high prices), but the Safeway in town was about the same...
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Thank you so much for your review, I’m so pleased to hear your fantastic stay at the Douglas Fir Resort & Chalets. Our kitchens are certainly convenient for family meals, plus they help you save on dining out in Banff every night. If you’re looking to take the night off from your little ones, check out our Mom & Dads...
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this was our second stay at the douglas fir, and we had a blast. the first stay we were not there long enough to enjoy it all. this time we had two full days, and got to enjoy it all.
for the kids, they just wanted to play 24-7, which was great, since there was free wireless accessible from the...
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Reviewed 29 August 2010
Thank you for taking the time to provide us with a review on your recent stay. It’s wonderful to hear you had a great time and I will be sure to pass on your fantastic comments to our staff regarding the cleanliness of our giant indoor kids Playzone! We do have a very small number of rooms located near our...
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We stayed here for a second time for Spring Break with our three kids to ski and snowboard. No, it's not kind of place I would stay if it were just myself and my husband, but with a bunch of teen and pre-teen boys, the loft with the kitchenette was perfect. We had to call often to get room service...
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Thank you for choosing the Douglas Fir Resort as your hotel for your ski and snowboard vacation. I’m sorry that your room was not serviced as often as requested. Please know that this does not reflect our usual high standard of housekeeping and your comments have been passed on to managerial departments. I’m pleased to hear that our A-Frame Chalet...
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I have two young kids and they just love the waterslide and playzone. For myself, I love the fireplace, the cracking and poping and the smell. The steam room is great while the kids are on the slide. I have used this place for years and it is time for some major renovation. The bed mattress we got this time...
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Thank you for your feedback on your stay with us. We are continually improving the Douglas Fir Resort to maintain an exceptional standard of customer experience. We recently fitted gas fireplaces and installed new lighting in our One Bedroom Condos and replaced a number of our sofa beds as well as renovated our two giant indoor waterslides. We do have...
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