I have stayed in Tunnel Mountain Resort a couple of times and I really enjoyed every stay. The staff are accommodating, the rooms are clean and well taken care of. Facilities were awesome- heated indoor pool , sauna, gym, hot tub... The view from the chalet patio were amazing, seeing nature at its best. Service daily by the housekeepers, replenishing... More

The location of the hotel is great - away from the hustle and bustle of downtown, but still close enough to walk there. A local bus runs frequently right in front of the hotel, so you can stay here even though you don't come by car. A small grocery store and a liqouer store across the street and both are... More

We stay here all the time with our family. The mountain cabins are just perfect for us. When we checked in today we were surprised to see that they have replaced the tile floors with beautiful wood flooring. I am thrilled!!! Tiles can be so cold and now I dont have to worry about our little one on the cold... More

I used to take the family to Tunnel Mountain resort when the girls were teenagers and we always had a great experience. Decided to go back this summer for a few days, and really looking forward to staying there at the Cabin. I was very pleased with the experience I had in booking the trip and am certainly looking forward... More

Last minute trip to Banff with my son; usually stay at Hidden Ridge but was sold out. Booked into Tunnel Mountain as they had a couple of places left. Stayed in a single bedroom with loft. Place was clean and friendly staff. Got an excellent rate on the room but observed that the interior finishes were a distant second to... More

Everything went well, great staff, very clean, good value. Even had daily visits from a few deer which added to the ambience. Needed a battery boost and the maintenance person was there within minutes to help. Only positive things to say!!

After 19 hours of travelling (inc 2 flights & a long drive) we finally arrived! The check in was swift followed by a welcome phone call to the room to check everything was ok. Just over the road there was a local supermarket that we were able to get food and drinks from before our long awaited sleep! We were... More

First time stay at this resort, stayed in the executive suite with king bed (two twins pushed together), gas fire place, balcony, jacuzzi tub, and steam shower. Bathroom was very nice, room was nice as well. Over all great stay! Service was friendly although had to call twice for an extra wine glass because she had forgotten. Location was great,... More

Wait for this places reno to be completed. The location and amenitieds are great but cleanliness is lacking. We had a flood in our room coming from the unit upstairs. It was obvious that it had occurred before. Management was excellent about getting someone over right away but unfortunately they were not too knowledgeable. They were excellent about changing our... More