Was assigned to the Caribou Lodge by my Travel Agent as part of a wider package including the Rocky Mountaineer and Alaska Cruise. I had not expected to enjoy a facility of this class. Really lovely property on the edge of the town centre, shops a pleasant 15 minutes walk away, very well appointed rooms. All staff we encountered were... More

After our superb journey on the Rocky Mountaineer we felt very let down by the standard of accommodation At Caribou Lodge. We stayed there for an extra 3 nights assuming it would be.a reasonable standard if used by The Rocky Mountaineer for its passengers. We were wrong! Our room was dark, and shabby and the housekeeping was poor. The only... More

On our way through the Canadian Rockies we decided to spend a few days in Banff. Last minute we called the Banff Caribou Lodge and Spa. This time of year is right before busy season, so we were able to get a room for two nights. Warm and cozy best describes this hotel. Room was average in size, but very... More

We stayed all weekend and had the chance to enjoy the spa, the restaurant, and many if the off site attractions. It's only a 15 minute walk to the heart of downtown. The room was clean and cozy with a comfortable king size bed. The spa was great, hot pool adequate, with a Keg restaurant attached. It's rustic feel and... More

We stayed here for 4 nights in late May when it was wet and cold (the weather not the hotel) and the hotel’s hot pool was extremely welcome. Bring your swimming costumes. We liked the hotel very much. The staff were friendly and helpful., the room was nice with a comfortable king-size bed and a really nice bathroom, and everything... More

We stayed for two nights in the hotel as part of a Canadian tour. We were there on a holiday weekend, so the town was full of hormonally charged youths, lounging about town in great drifts of affected ennui... but Banff is still a very pretty place, in a beautiful location. The hotel was a mixed experience for us, and... More

Great Hotel on main road to Banff. Staff were very helpful on arrival. Had a really great evening meal in the Keg Restaurant though prices quite high compared to what we are used to in UK, Staff attentive. Buffet breakfast was very good and staff very attentive. Room very comfortable with two double beds. Had bag of dirty washing cleaned... More

Stayed one night during our Ruby wedding tour. Hotel surprised us with a card and a bottle of champagne. We had 2 lovely lunches and the staff were all very efficient and friendly. Free bus passes and discount vouchers to lots of the shops also came in handy. 2 double beds in our room!

Lovely Hotel on the main road into Banff , the lobby had a huge log fire to welcome you, on this cold day, the staff where most welcoming and as l arrived early graciously found me a room straight away. The room was very comfortable, and included a set of antlers in the bathroom! The restaurant/bar was also very relaxing... More