We had the pleasure of staying here last weekend. Our stay started with us checking in a few hours earlier than expected and the friendly concierge immediately contacted housekeeping to put a rush on our room. He also asked the reason for our stay and gave us lots of useful and pertinent information. While we waited we ate lunch in...
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Thank you very much for sharing your comments with regards to your recent stay with the Holiday Inn Calgary Macleod Trail South, we were so pleased to hear your enjoyed your visit. Thank you for your comments on our restaurant and lounge and even for recognizing our employee. We offer a full restaurant and lounge service and our Chef changes...
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My quick two-night stay here was enjoyable. Staff were super-friendly and helpful. I had an especially warm greeting at check-in, which set a positive tone for the rest of my stay. Nice amenities for PC Gold members (water, 10% off food coupon, chocolate).
Dinner was surprisingly tasty, and a decent value. Had a better-than-expected menu (in terms of variety), but...
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Thank you very much for taking your time to share your review. I was pleased to see you enjoyed your visit, you touched on so many important features of our Hotel, I am sorry your room smelled of smoke, we are a 100% Non smoking Hotel however unfortunately at times certain indivduals refuse to follow the rules, if we see...
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The room was well appointed and clean. However, there was no mini fridge or microwave. The programmable thermostat had been toyed with so many times, and legend so confusing that we were constantly over-riding the setting to find a comfortable temperature.
The television was old and small. The volume is set on super high so when you first turn it...
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Thank you for taking the time to share your review, we are sorry your stay was not satisfactory. We do not equip all rooms with fridges however we carry a supply on hand for guests that make this request and then will honor this request if the sufficient inventory is available, you can also request prior to arrival. Our thermostats...
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Hotel front desk service was excellent, but rooms were small. Though this was a small hotel, the dinner and breakfast I had at the restaurant was quite good, and reasonably priced. I would come back again.
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Thank you very much for your review. We are pleased that you enjoyed your visit and the services provided. We have an assortment of guest rooms, from King with sofa, 2 queen beds, 2 double beds as well as rooms with double bed and a pullout sofa, so sizes do vary.
We look forward to your return visit and we...
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Hotel is in a good location if you have a car, as it is not far from downtown (5 -10 minute drive). The location however is not really in walkable distance to any restaurants of too much interest. An industrial area. The hotel is clean, the staff is helpful and it has good exercise equipment. They actually had a reward...
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We wish to achnowledge and thank you vey much for your review. As mentioned we are very close to downtown, either by transit and or vehicle. Our hotel is located beside the transit system. We attempt to make all effort in recognizing all guests especially our Priority Club members so thank you for recognizing the effort. I am sorry to...
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The Hotels in downtown Calgary were booked so I needed to find an alternate location when I booked through our Company travel service. Since I am from Houston, TX decided walking around was not for me even with my long coat and gloves.
I checked in on January 29th and found the front desk very friendly, with a smile. I...
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Thank you very much for taking the time to share your recent experience with us. We were very pleased to see that we were able to meet all of your expectations. We are very hopeful that you will return soon, and we will try our best to ensure the weather is better for you, thank you very much for your...
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Our company policy directs us to stay at a Holiday Inn if available. This is one the company chose. First, I was unaware that's it's in a pretty bad neighborhood. I didn't walk around, so that wasn't an issue this time.
When I checked in at 9:00pm they said the hotel was fully booked except for the one room I...
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Thank you for taking the time to share your review, I apologize that we were unable to meet your expectations, but was glad to hear our service team made efforts to rectify your concerns and show we appreciated your business. Our Hotel is located on the main road leading into the downtown core, we are 5 minutes from downtown and...
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Stayed at this hotel as part of a 4 day business trip to Calgary. All downtown hotels were fully booked and we were forced to look outside the downtown core for accomodation. The price was reasonable given the location, but when you factor in two cab rides, the price would be comparable to a downtown hotel. With that in mind,...
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Thank you for taking the time to write a review, we are pleased you enjoyed your stay. Calgary is becomming very busy during the weekdays so we were glad we were able to accomodate you during this period, we are located 5 minutes from downtown and located directly beside the transit train which take you to downtown for a $2.50...
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Recently my Flight was cancelled into Calgary and unfortunately I didnt find out until after 6pm because I was on another flight. I then called the hotel and spoke to the manager who stated I had to call Orbitz as I booked the room through them. I called Orbitz and told them all the details and the nice lady said...
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Thank you for your review and concerns, when a guest books through Orbitz this transaction is with Orbitz directly, Hotels charge the Orbitz credit card for any guest reservations, the Hotel does not have access to the guests credit card. Your reservation was cancelled late on Wednesday evening and our Hotel was running full occupancy so we charged for this...
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Not a great layout, front desk said you needed to climb stairs to reach any of the rooms. I found that if you are on any of the floors you can drive around to the north side of the building and enter there. Then you can use luggage buggy to the elevator and get to your floor. Kind of crappy,...
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Thank you very much for taking the time to share your comments. I am sorry to hear your stay was inconvenienced due to the stairs. Our Hotel is only 4 levels and that does require one to take 7 stairs up to the 4th or 7 stairs down to the 3rd floor from the main entrance. Stairs also lead down...
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44 Reviews
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