Why "Ugliest"? Dirt, dust, noise, 8 lanes of traffic noise and diesel exhaust swirl 2 metres from grim old hotel, from 6 a.m. to midnight This old soldier has been updated a little, but the new tiles are poorly caulked in the refurbed bathroom, hot water is not very, sheets are tissue thin after a zillion washes, walls are Japanese... More

My husband and I often have to come into Calgary for a few days to run errands for our business. We usually stay in a cheap motel (that smells, and has a lumpy carpet) that allows pets, but this time left our dog at home and decided to upgrade a little bit. For $40 more- what a difference! We stopped... More

I hate writing this complaint because the staff at the front desk of this hotel were fabulous and very friendly. However, I do feel compelled to tell future guests that the walls seemed VERY very thin. We had overheard our neighbors talking about the "after party" they were planning to hold after a concert that night and asked front desk... More

The staff was very friendly and helpful, and although it's not a new hotel, it's been nicely redone. Our room was comfortable and clean. Unfortunately, the pool wasn't open due to a sick guest - no fault of the hotel, but it looked really nice. Close to shopping and restaurants. The complimentary breakfast was what you'd expect and again, the... More

Left my camera on the bed in the hotel. Called 15m in later and was told that the camera was not found. I felt that was not right and emailed the hotel. Right away Samson Anifowose launched an investigation as this is not acceptable at the hotel. The camera was found located in the safe. Thank you Samson for your... More

First stay here was trying as we were placed on the 2nd floor at the back of the building and had to make 5 trips to the room to get our infant baby's things: playpen, cooler, bags etc. and of course there is no elevator so up and down the stairs over and over. When it was bedtime we discovered... More

We never received the room we reserved on-line but were satisfied with what we got. However the desk clerk said he could not give us a discount even though we didn't get the room we expected. Because we were already getting a lower price. But the down-graded room (the same type of room we were stuck in) was available at... More

We had a good experience. The front desk clerks were polite and helpful. We didn't have hot water one morning so the clerk was willing to move us into another room but we just showered in a room that people had already checked out. The breakfast was great other than having warm milk. I suggest that you have a fridge... More

Samson Anifowose This message is to congratulate you on the great work that Bobbie is doing in your establishment. I didn't think that I would be returning to your establishment anymore for the same reasons that we read on Tripadvisor but Bobbie assured me that she would do what it takes to make my stay a pleasant and fruitful one.... More