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Best Western PREMIER Freeport Inn & Suites

3.0 of 5
86 Freeport Boulevard NE, Calgary, Alberta T3J 5J9, Canada
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Best Western PREMIER Freeport Inn & Suites
Ranked #3 of 96 hotels in Calgary
4.5 of 5 stars 137 Reviews
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137 reviews from our community

    Trip type
Traveller rating
    87
    40
    9
    1
    0
Date Rating
Douglas, Isle of Man
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 May 2012 NEW

We were only staying one night as we had a flight in the afternoon the next day, and even though it was practically on the airport it was so quiet didn't hear a single plane from the room! Staff were friendly and really helpful even let us leave our bags after we had checked out so we could go to... More

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See 2 more reviews by Amanda_IsleofMan for Calgary
Edmonton, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 25 May 2012 NEW

Stayed for 1 night at this hotel, and we were wishing we had booked for a few more nights here. The hotel is newer, so the rooms are wonderfully appointed. The microwave and fridge in the room is a wonderful touch, as well as the in room safe. The breakfast served was great, lots of selection, including hot food! Well... More

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Guildford
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2012

I can't say anything bad about this hotel. Very modern, nicely decorated, decent size room. Amazing bed - lovely nights sleep. Lovely breakfast and dinner the night before was very good too. I would highly recommend this hotel. More

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Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
17 May 2012

Thank you for taking the time to post your comments about the Best Western Premier Freeport Inn and Suites. I'm thrilled to hear that we met or exceeded your expectations in the quality of our beds and the food and beverage service. We appreciate your recommendation of our property! More

1 review
5 of 5 stars Reviewed 16 May 2012

I will never regret staying in best western premier in Calgary! I really enjoyed staying there, staff were very nice and welcoming...which made me very happy as I checked in... the breakfast was awesome and the pool and pool area was very clean... I was there for business and really needed to relax in the hot tub which was also... More

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Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
17 May 2012

Dear Sofia, Thank you for posting such a wonderful review about the Best Western Premier Freeport Inn and Suites. It is nice to hear how much you enjoyed the hot tub and I am always pleased to recieve feedback about the great job our staff are doing to deliver exceptional customer service. We look forward t your next stay in... More

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

I was disappointed with my stay at this hotel. I booked it specifically for its pool and when I arrived I was told it was closed. I was placed in a room just outside the elevators and had to put up with a lot of noise all night long. In retrospect, maybe I should have asked for a different room.... More

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Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
8 May 2012

Thank you for taking the time to provide your feedback about our property. I am very sorry that we did not meet your expectations and you encountered the number of challenges during your stay. To avoid noise complaints in rooms above the pool we close our facilities from 10pm thu 6am daily. With regard to the balance of your comments... More

Outlook, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

Shuttle arrived in less than 10 minutes to pick us up at 1:30 am. Staff was excellent everywhere. Room was wonderful - very clean, beautiful decor and incredible beds. Best complementary breakfast ever - warm perfectly boiled peeled eggs, fresh pastry, fresh fruit salad, and then cereal and toast. Shuttle took us back to hotel perfectly on time. Highly recommended.... More

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Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
8 May 2012

Thank you for posting your excellent review of the Best Western PREMIER Freeport Inn and Suites. I am thrilled to hear that we could finish off your vacation with such a positive and lasting memory. I hope that you will plan another visit soon. More

Vancouver, Canada
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

staff were very friendly and accomodating. the rooms were very clean and updated. the bed and pillows were amazing!! the breakfast was more than i expected it to be with self made waffles, bacon, fruits, cereals, oatmeal and the works! i didnt have time to use the pool or the gym (closes at 10pm) but walked by it and looked... More

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Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
8 May 2012

I really appreciate you taking the time to provide your feedback about the Best Western Premier Freeport Inn and Suites. I'm pleased to see that the quality of our facilities and friendliness of our staff met or exceeded your expectations. I look forward to welcoming you back for your business travel needs. More

Waterloo, Canada
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

Had 4 King rooms booked mid-April + Upgraded (free) all to King Suite (probably b/c I'm Diamond Elite) pre-arrival without asking, now that's service + all 4 rooms were close by and close to elevator (helpful for big family) + Quick big comfy shuttle (new Benz bus) to/from airport + Good breakfast. DIY waffle and order-to-make omelet + Modern decor,... More

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Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
1 May 2012

Dear Jerry, Thank you for the "Excellent" review of our property and your loyalty to Best Western as a Diamond Elite member. As a seasoned traveller it is wonderful to hear that we met or exceeded your expectation for service and quality. I hope you will be returning soon and that I have the opportunity to meet you. More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

Great hotel, large rooms. Clean, brand new, and modern. One of the best free breakfasts I've ever had. Only downsides would be the pool (too cold and too deep for young kids), the slide is way too fast and potentially dangerous for kids, and the dinner in the restaurant was quite bad. More

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Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
25 April 2012

Thank you for your review of the Best Western Premier Freeport Inn and Suites. It is great to hear that you enjoyed our complimentary hot breakfast with an omelet station and that you found our rooms large and clean. We keep our pool at 84 degrees which is close to the maximum we can set it at before it is... More

Saskatoon
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 April 2012
2
people found this review helpful

This is a relatively new (2011) hotel that is a 5 to 7 minute drive from/to the Calgary, AB airport. We arrived near midnight and called the hotel. The shuttle was there shortly after we claimed our baggage. The rooms are very well appointed and the king bed was perfect. The room cooling system is outstanding. In the morning we... More

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Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
24 April 2012

What a Great review about our property! Thank you for your comments and taking the time to post a review. I'm pleased that we met or exceeded your expectations in so may ways and I look forward to meeting you on your next visit to Calgary. More

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Additional Information about Best Western PREMIER Freeport Inn & Suites

86 Freeport Boulevard NE, Calgary, Alberta T3J 5J9, Canada
Price range (per night):* S$177 - 375

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Best Western PREMIER Freeport Inn & Suites
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