We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Rosslyn Inn and Suites

13620 97 St NW, Edmonton, Alberta T5E 4E2 Canada
avatar-imageavatar-imageavatar-image
Traveller (18)
Room & Suite (25)
Dining (2)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#77 of 96 hotels in Edmonton
Location
Cleanliness
Service
Value
92 room value oriented property. 34 rooms offer the traveling pubic the Essential room. The 58 rooms in the tower are a combination of Standard Rooms (2 Queen Beds) Queen Suites, Jacuzzi tub rooms and King Beds. The tower rooms are rated at 3.5 stars. The hotel has a Complimentary cold continental breakfast, free parking, Free WiFi and is a pet friendly facility.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Parking
Wifi
Restaurant
Breakfast available
Vending machine
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Desk
Housekeeping
Room service
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Hair dryer
Show more
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
2.5 of 5 stars
Languages Spoken
English, French, Chinese, Filipino

Location

13620 97 St NW, Edmonton, Alberta T5E 4E2 Canada
Rosslyn Inn and Suites
128Reviews1Q+A18Room tips
Traveller rating
  • 22
  • 46
  • 23
  • 9
  • 28
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Michael-Ian M wrote a review Jan 2024
1 contribution
+1
Bed bugs stay away! Checked in and room temperature was set at high and way to hot also tv cable was disconnected. That was the preclude to the bed bug attack . How this place is allowed to operate with such terrible conditions is beyond my understanding.
Read more
Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Ray2484 wrote a review Jun 2023
Coaldale, Canada4 contributions1 helpful vote
I booked this because it was so close to a concert venue . I will never stop in this hotel again . .No hot water , when I complained, the reception said I'd be better off stopping at a branded hotel where there was better service. Yep, she was right.. Pay cheap pay twice , its 10.30pm and I'm looking for adiifent hotel . The reception seemed to find it funny and was extremely patronizing. IWould not recommend staying here .Inexpensive and cheap are two different meanings. This hotel is definitely cheap.
Read more
Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Natashawashere wrote a review Aug 2022
Mazatlan, Mexico72 contributions32 helpful votes
The staff at this hotel is amazing, efficient, kind, friendly, considerate, and attentive to detail. This facility is older, however, it was clean and in good repair. There is security staff 24/7 who are diligent, yet friendly. There were no incidents of excessive noise and the area was monitored, cleaned, and inspected with regularity. I stayed for four days (including a weekend) and there were no problems. The other guests were friendly and pleasant. My last morning, there was a fellow with a tray of Starbucks he was bringing to a room. I passed him in the hallway and commented how yummy they looked, and he insisted on giving me one. Wouldn't let me pay, in fact, pursued me when I declined and stepped back. Lovely fellow, very gracious. A really good stay.
Read more
Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: Higher floors have less traffic and away from the elevator is always a good idea in any hotel.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Jess M wrote a review Jul 2022
2 contributions
Not sure what the bad reviews are for! My boyfriend and I stayed for 2 nights and had a wonderful time. Hotel was quiet, staff was very nice & helpful at check in and check out. Attached bar was very welcoming, the tenders and regulars are nice. Area outside was comfortable for smoking, never felt like we were in any danger even in the middle of the night. On site free parking, close to restaurants and a grocery store across the street. We didn't have time to go to the attached restaurant but it looked nice from the window. Our room had some markings on the walls but apart from that was very clean and comfortable. We will be staying here again for sure.
Read more
Date of stay: July 2022
Value
Location
Service
Room Tip: We stayed on the first floor, was very quiet
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Karen N wrote a review Feb 2022
Saskatchewan, Canada7 contributions1 helpful vote
We have visited this hotel regularly over the years but this will be our last time. I was assaulted by bed bugs, (diagnosed and treated by a local doctor with prescription meds for the bites on my face, shoulders, arms, legs, and feet), and the hotel's response was to move us to a different room - that's it. They may have moved some bed bugs to that room as well because they failed to take any precautions or provide any guidance to us. As per my own research, decent hotels have protocols in place including immediately providing laundry service to remove any bugs that may have burrowed in our luggage, and evacuating the neighboring rooms which they didn't do. I feel management failed their staff by not having procedures in place, and their customers by not addressing this situation in a proactive manner. I was left to fend for myself, they showed zero compassion. I did get 25% off of my bill but I had to press for that as well. Sadly, I saw no signs of any bed bug eradication after we left that room, just the regular housekeeping routine.
Read more
Date of stay: February 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
MissCassy wrote a review Oct 2021
Medicine Hat, Canada135 contributions132 helpful votes
Stayed here, as we had no other choice. Hotel was located close to where we needed to be, and had pet friendly rooms. People in and around the hotel were sketchy, almost drunk and druggie vibes. Front desk was awesome, friendly and accommodating to my change of room request with a bigger bed, no issues there. Rooms were meh, had water stains on the roof, and my puppy had a few accidents on the floors which laminate/hardwood floorings are awesome for. I cleaned them up using cleaner and rag brought from home - the rag was BLACK after wiping the floor up. So shows the floor isn't overly clean. The bed wasn't overly comfortable - it sagged on the edges and I felt like I had to sleep in the middle of the king sized bed. At 4:00 am, I heard someone trying to get into our room, they were trying for literally 5 minutes. I got up and looked through the peep hole, to discover 3 people trying to get it, I said you guys have the wrong room. So I'm not sure what happened there. The room was warm, so we put on the AC and it was soooo noisy, my husband had to wake up every 2 hours and tap it, so it would stop rattling at night. The first night it didn't do this, but the second night it did. We had a family suite with a bedroom that had 2 twin beds, it had no sheets on the bed, just the comforter, which is nasty as well, cause these don't get washed regularly. The jacuzzi tub was good. No issues. It was fine for a few nights stay, but likely will stay somewhere else farther away next time if they cannot do some upgrades or clean better.
Read more
Date of stay: October 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Melanie M wrote a review Feb 2020
1 contribution
My boyfriend and I came from out of town and booked a room here. It was the most unpleasant hotel stay either of us had had as a couple or individually. Customer service was of extreme low quality. The hallways were unsafe with no security for the well-being or safety for guests. Would not recommend.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from HotelGMRosslyn, General Manager at Rosslyn Inn and Suites
Responded 24 Feb 2020
Thank you for you comments, we apologize if we did not meet your expectations. We would like to inform you that we do have security staff on from 5 PM to 7 AM daily patrolling the bar, liquor store, hotel and retail centre.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jill gessner wrote a review Feb 2020
Fort McMurray, Canada16 contributions11 helpful votes
I have stayed at this hotel years and years ago and it was alright. So we decided to mix it up from where we normally stay and book here (we normally stay at the coast west Edmonton hotel). The Rosslyn hotel was a disaster. We booked it through Expedia and that was fine but once we got there we checked in, went to the room and saw that they were fumigating for bugs. We decided after a few minutes that we could not stay there. So we went to the front and they didn’t help much. After we left I called Expedia and it took a while but they helped to get us situation in another hotel. The Rosslyn did comp us one of the two nights so we would get a refund for one night and put us in a different room on a different floor. I’m sorry but if you have a bug problem than why would I want to stay at this hotel at all?!?! So we ended up going back to the coast hotel on the west Edmonton for our two nights in town that is not only cheaper and nicer but in a better spot for what we needed.
Read more
Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from HotelGMRosslyn, General Manager at Rosslyn Inn and Suites
Responded 24 Feb 2020
Thank you for your comments. We have the property checked daily by our trained housekeepers and on a monthly basis by a pest specialist with K-9 assistance. Seeing treatment should not put fear into a customer but indicate to them that the business takes the world wide infestation seriously. You may be surprised to learn how really bad it is out there, just ask a pest control company.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
willyBonnyville wrote a review Oct 2019
bonnyville37 contributions19 helpful votes
We spent a evening at this hotel for the 1st time in over 10 years and they have done very nice improvements. The room was very clean and the beds were comfortable. The staff was friendly and helpful.
Read more
Date of stay: October 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from HotelGMRosslyn, General Manager at Rosslyn Inn and Suites
Responded 15 Oct 2019
Thank you for making the time to write and post your comments.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
musiclover172 wrote a review Sept 2019
Carberry, Canada3 contributions
I booked a suite in this hotel for the location as it was close to my nieces. We were pleasantly surprised at how nice our suite was. The front desk staff were very friendly at check-in and were very helpful with any of our questions and needs throughout our 4 night stay. The suite was very clean and there were no problems. The bed was comfortable and there was a choice of two pillows, one fluffy and the other flatter which I appreciated as I like a flat pillow. We ate at the restaurant and the service was fantastic and the food was great. The housekeepers were very friendly and even as I walked down the hall they would always say hi. I would highly recommend this hotel and for the price it was impressive.
Read more
Date of stay: September 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from HotelGMRosslyn, General Manager at Rosslyn Inn and Suites
Responded 7 Oct 2019
Thank you for taking the time to post your review and for your kind words, very much appreciated.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Edmonton area.
PRICE RANGE
S$111 - S$134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rosslyn hotel edmonton
FORMERLY KNOWN AS
Rosslyn Motor Inn
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
92
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

ROSSLYN INN AND SUITES: UPDATED 2024 Hotel Reviews, Price Comparison and 53 Photos (Edmonton, Alberta) - Tripadvisor

Frequently Asked Questions about Rosslyn Inn and Suites
Which popular attractions are close to Rosslyn Inn and Suites?
Nearby attractions include Select Cannabis Co. - 97 Street (0.05 km).
What are some of the property amenities at Rosslyn Inn and Suites?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Rosslyn Inn and Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Rosslyn Inn and Suites?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Rosslyn Inn and Suites?
Yes, free parking is available to guests.
What are some restaurants close to Rosslyn Inn and Suites?
Conveniently located restaurants include PhoEver Noodles & Grill, Sunbake Pita Bakery, and Smitty's Family Restaurant.
Are there opportunities to exercise at Rosslyn Inn and Suites?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Rosslyn Inn and Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Rosslyn Inn and Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Rosslyn Inn and Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Rosslyn Inn and Suites?
The staff speaks multiple languages, including English, French, Chinese, and Filipino.