This is our favorite hotel in Edmonton. The pool was closed on the Friday and we didn't get the free breakbast, but our stay still rates a 4. (Usually I would rate it 5.) The staff were great. The room was clean and the bed was wonderful. The workout room is small, but my wife and I were the only...
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I travel extensively for work and only stay at Hilton properties. This hotel lives up to the Hilton and the HGI name. The food is good, the rooms are clean and the beds clean and comfortable. I really like that they can make a latte in the morning - only a few HGI's can do this. Also, as others have...
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Dear Guest,
I want to thank you for you comments, It is unfortunate that your stay was mere days before our upgrades. I am happy to report that our internet upgrades are now complete and guestrooms have 30 megabits per second speed. I trust that you will return to us and understand fully as an IT person that internet would...
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I stayed here from May 21 to May 25 for a business trip. Booked a king size room and got a top floor room.
Bed - Amazingly comfortable. Cushy but firm, the kind where you don't wake up sunken into the middle but not too hard to gove me a back ache. Sheets were high thread count, lovely feather pillows....
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The hotel is very nice and well kept. The best part about the hotel is its staff it is GREAT, every touch we had from front desk, to houskeeping to restuarant every one was smiling and accommodating. Nice to stay at a hotel which is so friendly and caring. Keep it up.
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Dear Guest,
I want to thank you for your sincere comments. We have a great team here on property and It will be a pleasure to share your positive comments with them. Thank you for staying with us!
Michael Sieger
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We booked this hotel through hotwire.com and stayed for a very reasonable cost. The hotel was clean, the rooms were clean, the staff were friendly. This hotel was easy to get to coming of the anthony hendy. lots of great restaurants close by, easy to get to west Edmonton mall. I would stay again.
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Dear Guest,
We take pride in the presentation and cleanliness of our property. Thank you for taking the time to review us on Tripadvisor and letting others know what you experienced.
Michael Sieger
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Good location if you're going to the West Edmonton Mall, but the beds were hard and uncomfortable. People not the friendliest and hard to understand. Self parking, neighborhood seemed safe.
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Often travelling to Edmonton with the family, we stay here over 10 nights a year, we tried other hotels but we always come back. The staff treat you like family, the facility is great, clean room, lots of room in all the room and the restaurant although not cheap serves good food when you are tired and just want to...
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Dear Hugh,
I want to thank you for your comments and for making our property your "Home away from Home" when visiting Edmonton. We welcome your return and will add a 4th pillow!
Michael Sieger
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I would like to start off by saying this hotel is great. We had a suite on the 3rd floor, the room was very clean, well appointed and exactly what we expected. The double sided fireplace was a nice touch. The staff were great. The front desk staff were great checking in, the kitchen and serving staff were wonderful, both...
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Dear Guest,
I want to take this time to thank you for staying with us and for taking the time to post a trip advisor review. We strive to make each and every stay with us a memorable experience for our guests. On the odd occasion we do not meet even our own standards. In reviewing your comments of us,...
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Stayed at this hotel again on work/weekend get-away with my wife & 2 children. I didn't know but their pool was closed for maintenance but they gave us 2 passes to West Edmonton Mall Waterpark. The kids & my wife had a blast for almost free at the wterpark (unfortunately I had a tradeshow). The food at the restaurantwas excellent...
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Reviewed 28 January 2011
Dear Guest,
Thank you for your review of us, we strive to make each and every visit to us a positive experience. We have completed work on our pool, however It sounds like the indoor waterpark suited your family just fine. Thank you for being patient with us during our pool closure.
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The hotel is in easy drive to the WEM and several places to eat and shop. There is a great chinese restaurant next door. The hotel was quiet evan though I think the hotel was fully booked up. The pool was small but not too many people were in it so the kids had a great time. Over all the...
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Dear Guest,
I want to thank you for staying with us and for choosing Edmonton for your familiies weekend away from Saskatooon.
Michael Sieger
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61 Reviews
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