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Holiday Inn Hotel & Suites West Edmonton

3.0 of 5
11330 170th Street, Edmonton, Alberta T5T 4M2, Canada
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Holiday Inn Hotel & Suites West Edmonton
Ranked #40 of 84 hotels in Edmonton
3.5 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    12
    11
    4
    0
    7
Date Rating
Swan Hills
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 March 2012
1
person found this review helpful

I have stayed at this hotel many times before, but these last 2 times have been disasterous. First time, I booked a king room online. Arrive at the hotel, find out its a 2 queen room, eh no big deal just wanted somewhere to sleep for the night anyways. Next morning I go to checkout, and they tell me that... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites West Edmonton, responded to this review
25 March 2012

sofeor, First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More

Vancouver
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 20 February 2012

I have stayed at this hotel a number of times since it opened, service has always been pretty good and rooms are always clean and in good shape. The real disappointment here is the attached restaurant. I have tried it at least 4 times since I started staying here for breakfast, lunch and supper. I have yet to have a... More

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See 2 more reviews by WorkingTravelerBC for Edmonton
Montreal, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 February 2012

Stayed there 3 weeks for business. Located in the north end of 170th st which is an industrial area. You will not take a walk outside at night. But this location is ideal because you are between downtown Edmonton and only 5min away from the west Edmonton mall. Casino is also 5 min away. The gym room is ok so... More

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Humboldt, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

I stay at H-Inns right across North America and overall have been happy with the service at H-Inn hotels but this hotel has done something that has not happened to me in over 30 years of constant travel and hundreds of hotel nights. Because my hotel stays are, for the most part business, I use the prioity points when on... More

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5 of 5 stars Reviewed 13 November 2011

Stayed here for 5 nights for work. Stayed in King Suite, room was exceptionally clean, bed super comfy! Tried the restaurant one night, good but a little on the expensive side. A few minutes drive will get you to Joey's, Milestones, Moxies etc, comparable prices! Hot tub and pool was great, lots of kids so I'd reccommend going later on... More

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1 review
5 of 5 stars Reviewed 26 October 2011

My wife and two children stayed here for a night while we were going to an oilers game. Room was nice and clean. Very quiet even though they had a full house. Lots of parking. Room service was excellent. Close to mall. Would stay here again for sure. More

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Canada
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 11 September 2011

The Holiday Inn Hotel & Suites in Edmonton has a nice new pool and hot tub area to enjoy. The rooms are pleasant enough. The bathrooms are spotless. The coconut lime shampoos samples and soaps are a nice touch. Our room did not have a microwave for our budget price and that would have been appreciated as an inclusive. I... More

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Saskatchewan
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 13 August 2011

We ate supper in the hotel restaurant and the on thing that was done well was the wings. Two orders of chicken salad tasted like the chicken was boiled and tough, my steak sandwich meat was tough, it looked like a child cut it off the cow, cold. The waitress did not ask how our meal was, we only saw... More

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Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 July 2011
1
person found this review helpful

all I have to say is this is the worst customer service i have ever had in my life. I always stay here at this hotel when I visit lovely Edmonton, I reserved a room for 4 nights just recently, after arriving at this hotel they said they could nt take my credit card which they always took, i Have... More

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Regina, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 29 May 2011

I recently stayed at the Holiday Inn and Suites West Edmonton. When I walked into the room, I was amazed on how big it was and how clean it was. I had the Executive King Room. There was a separate bedroom and living room. Also, there was a microwave, small fridge, and a bar sink; plus dishes and cutlery to... More

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Additional Information about Holiday Inn Hotel & Suites West Edmonton

  • Edmonton Holiday Inn
  • Holiday Inn Edmonton
Address: 11330 170th Street, Edmonton, Alberta T5T 4M2, Canada
Price range (per night):* S$179 - 222

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Holiday Inn Hotel & Suites West Edmonton
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