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Hampton Inn & Suites Edmonton/West

2.5 of 5
18304 100 Avenue, Edmonton, Alberta T5S 1A2, Canada
Hotel amenities
Hampton Inn & Suites Edmonton/West
Ranked #5 of 84 hotels in Edmonton
4.5 of 5 stars 135 Reviews
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135 reviews from our community

What travellers say about this hotel
  • Hot tub(8)
  • Free breakfast(7)
  • Very clean(7)
  • Great stay(6)
  • New hotel(4)
  • Nice pool(4)
  • Friendly and helpful(4)
  • Front desk staff(4)
  • Nice hotel(3)
  • First nights(3)
Traveller rating
    86
    36
    7
    2
    4
Only show reviews for Family (66) | Couples (20) | Business (27)
Date Rating
Lethbridge, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 16 May 2012

Going to a one day conference at the West Edmonton Mall Convention center. Stayed here for 2 nights with my adult daughter.The check in was friendly and quick. The rooms were well appointed and clean and included coffee makers and supplies. The free breakfast was great with a lots of choices that included: waffles eggs sausage, cereal, bagels, toast, muffins,... More

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London, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 May 2012

You know what you get with the Hampton Inn, continental breakfast, free parking, free wi-fi, small pool & hot tub, big gym to work out in. Good location for the mall or to head out of the city. Good stay. More

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See 3 more reviews by 628jamieC for Edmonton
JordanMajeau, General Manager at Hampton Inn & Suites Edmonton/West, responded to this review
10 May 2012

Good day 628jamieC! Thank you for taking the opportunity to share your thoughts with the Tripadvisor community. We are so pleased that you had a great experience with our property and team. It's always rewarding to have our guests describe our team as "friendly"! We hope to see you back soon. Take care! More

Ottawa
Senior Contributor
33 reviews 33 reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

I had one night here, with business at the West Edmonton mall, so this was a great location. The room was fine, 2 double beds and modern bathroom. Good sleep. Quiet. Had a full breakfast buffet but I only had time for orange juice and coffee to go. Would go back. Easy to travel from airport by Anthony Henday parkway... More

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JordanMajeau, General Manager at Hampton Inn & Suites Edmonton/West, responded to this review
10 May 2012

Hello lid_9, Thank you for your comments regarding your most recent stay with us. We're pleased that you had a great experience at our property. We're very fortunate to have: access to one of the world's largest malls, comfortable rooms and an easy commute to the airport. We truly hope that we will have the opportunity to serve you and... More

Calgary, Canada
Senior Contributor
29 reviews 29 reviews
Reviews in 24 cities Reviews in 24 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 25 April 2012

We've stayed at this hotel previously and other Hamptons during our travel if they're available. As expected, the front desk service was polite, pleasant and check in was smooth. The room was clean as was the bathroom. Beds were comfortable but the various sizes of pillows need some improvement. Too soft! Sunday morning complimentary breakfast was rather disappointing. Medallion sized... More

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JordanMajeau, General Manager at Hampton Inn & Suites Edmonton/West, responded to this review
10 May 2012

Good day Swanster! Thank you for taking some time to share your experiences with the Tripadvisor community. We're pleased that you enjoyed your experience with our team and our rooms. We are sorry that our breakfast program didn’t meet your expectations on this visit. Please know that the Hampton brand is always looking for better ways to enhance our complimentary... More

Nanaimo, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 April 2012
1
person found this review helpful

Very well located when visiting West Edmonton mall. The rooms were very clean, spacious and nicely appointed. We had a king suite which had a microwave (with microwave popcorn WOW!), fridge, bar sink. Everything was great in the room but mattress on hide-a-bed wasn't good. Nice continental breakfast with waffle station included free of charge each morning starting at 6am.... More

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JordanMajeau, General Manager at Hampton Inn & Suites Edmonton/West, responded to this review
12 April 2012

Good day TandT7! Thank you for taking the time to share your thoughts on your recent stay at the Hampton Inn and Suites Edmonton West. We are very pleased that you and your family enjoyed your stay with us. We’re also very encouraged when our guests appreciate “the little things” that our team has put into the place to ensure... More

1 review
5 of 5 stars Reviewed 30 March 2012

Had a great stay. Close to west Edmonton mall. Clean hotel. Great staff. More

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JordanMajeau, General Manager at Hampton Inn & Suites Edmonton/West, responded to this review
12 April 2012

Dear Valued Guest, Thank you for this review online. We're pleased that you had a great experience. We hope to see you back soon. Have a great day! More

Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 14 March 2012

This is my go-to hotel on my semi-monthly work trips to Edmonton. The hotel is clean, the staff are friendly and helpful and the hotel is conveniently located, with many restaurants a 5 minute drive away. As part of the Hilton chain, you know exactly what to expect and that's a good thing! More

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JordanMajeau, General Manager at Hampton Inn & Suites Edmonton/West, responded to this review
15 March 2012

Good day TiredofCold Thank you for taking the time to provide with feedback regarding your experience with us. We are always very pleased to hear that someone who has traveled extensively enjoys their experience at our property. We are also very proud to be a part of the Hilton family of hotels and are honored that you have taken the... More

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 March 2012
1
person found this review helpful

The hotel itself is fine except for the fact that even though a reservation is booked in your name, paid for by yourself on your credit card and they have already checked in one person of your party and you give them your confirmation number, they still tell you are at the wrong location and that you have no such... More

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JordanMajeau, General Manager at Hampton Inn & Suites Edmonton/West, responded to this review
15 March 2012

Dear Brenda S On behalf of everyone here at the Hampton Inn and Suites please accept my deepest apologies for your experience with us over the weekend. It's clear that we failed in our commitment to deliver service that goes above and beyond the expectations of our guests. Please know that we have addressed the gaps in your expectations and... More

Calgary, Canada
Senior Contributor
47 reviews 47 reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 20 February 2012

I really enjoyed my stay at the Hampton Inn and Suites West Edmonton this past weekend. Myself and three friends went. The room was spacious and clean, lots of towels, crisp linens, and your basic toiletries. We chose this hotel due to it's close proximity to West Edmonton Mall. The mall was about about a 5 minute drive away which... More

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JordanMajeau, General Manager at Hampton Inn & Suites Edmonton/West, responded to this review
21 February 2012

Good day Jessicav85, Thank you for taking some time to share your thoughts with the online Tripadvisor community. We are all very pleased to see that you and your family had a great experience with our hotel. Guests frequently share with us that they enjoy: the signature Hampton “On the house” hot complimentary breakfast, the reliable wifi and our pool;... More

Fort McMurray, Canada
1 review
5 of 5 stars Reviewed 20 February 2012

I have stayed in edmonton lots, and this was our first time at this hotel and I was very happy! VERY CLEAN! Pool was great for kids and also very clean. Room was updated and modern , very clean. Breakfast was great, staff was very accommodating and quick to clean tables at breakfast (busy spot) There was even a little... More

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JordanMajeau, General Manager at Hampton Inn & Suites Edmonton/West, responded to this review
21 February 2012

Greetings Lisa104, Thank you for your very gracious review of our hotel. We are all very pleased that you made the decision to stay with us and that you had a great experience at our property! We're also very pleased that you sensed the care and attention that we offer for all of our guests. We certainly look forward to... More

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Additional Information about Hampton Inn & Suites Edmonton/West

  • Hampton Inn Edmonton
  • Hampton Inn Hotel Edmonton
  • Edmonton Hampton Inn
Address: 18304 100 Avenue, Edmonton, Alberta T5S 1A2, Canada
Price range (per night):* S$178 - 245

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Hampton Inn & Suites Edmonton/West
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