Always enjoy my stay at the Matrix. The hotel is in downtown Edmonton, the rooms are modern and clean. The carpets are starting to look worn and could use a steam clean. I love the robes in the rooms and friendliness of the staff. The breakfast in the morning is wonderful! Yogurt, fruit, variety of breads/toast an egg dish, juices... More

I've stayed here twice for business in the last year. The rooms are always very clean and the decor is very modern. The room privides a very relaxing atmosphere. The free breakfast comes with a good selection of hot and cold items. They also have offer a green program where you get a $5 credit towards the snack/drink bar for... More

The most important requirement of any hotel is a quiet, comfortable night’s sleep. Matrix gives this. There were no disturbances or background noises and the bed was very comfortable. There’s a nice LCD TV and cable setup with hundreds of channels and very importantly, free Wi-Fi (which some places still think they can get away without). Internet was fast and... More

I stayed at the Matrix on a recent business trip to Edmonton. I have never been to the area but this hotel is usually the standard that my company uses for this city. The staff was incredibly polite from the moment I walked in to the moment I left. They were helpful with directions and always so friendly. The rooms... More

It was OK, the view was of the roof, yet we were on the third floor. Staff were good. The dinner banquet meal was suppose to be hot, but served cold.Coming from Ontario, we noticed there were NO recycle bins anywhere in the rooms, or hotel, or even on the streets. Disappointed in that recycling is not on the priority... More

We recently put on a conference at The Matrix for about 150 attendees. We do these events about 10-12 times per year, and I can honestly say this hotel was one of the best we've worked with. Their AV and attention to logistics was terrific and it's just a really classy place. As far as the rooms, they are exactly... More

We are two adult women travelling from out of province and stayed here from April 23 to 29. We had a nice room, a bit small for 2 women with lots of luggage, but we managed. Neither one of us like the sliding bathroom door, as it afforded very little sound-proofing/privacy. The beds were quite low to the floor, but... More

We have stayed at this hotel twice in the last year, both times for business. We will continue to book this hotel because it is exceptionally well located for our business needs. We usually book the Sterling Suite. However, we fully agree with the recent reviews that comment on the lack of attention to detail at this property. For example,... More

I trravelled to Edmonton April 18th for a meeting downtown on the 19th. I pre-booked at the Matrix for a deluxe King Suite. I had the printed confirmation.I checked in on the 19th about 8 P.M. I was very disappointed to enter my room and find a double bed in a very small room with a wheel chair accessable shower.... More