Quality Hotel & Conference Centre

Odessa L

Fort McMurray, Canada

Contributor

15 reviews

Reviews in 6 cities

“They sure don't treat their local businesses well!”

Reviewed 20 April 2012

This hotel is a typical Fort McMurray retail experience with a big price tag. 2 workers for 4 days each in their own room cost over $1600.00. White the rooms were comfortable and typical for this town. However, when we pursued an account with this hotel we were put through an entire rigamarole of credit application processes, only to be... More

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James S

Edmonton, Canada

Senior Reviewer

8 reviews

Reviews in 4 cities

14 helpful votes

“Great place for staff”

Reviewed 27 March 2012

1

person found this review helpful

My staff speak highly of the place and the staff are helpfull and freindly. More

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Rick o

Edmonton, Canada

2 reviews

1 helpful vote

“Very good for Fort McMurray”

Reviewed 26 March 2012

1

person found this review helpful

I have stayed in most hotels in Fort McMurray and here before, really improved in fixing up the hotel and the free breakfast was larger than expected. Will return if only for the buffet. More

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Thank you for your kind comments and noticing our many improvements to the hotel in the last year. We are committed to not only creating a great guest experience but also improved features of the hotel such as our free hot breakfast buffet, which clearly you enjoyed. Like many of our guest you also like the King beds and will... More

Rick S

Lloydminster, Canada

Contributor

13 reviews

Reviews in 11 cities

10 helpful votes

“Good Hotel on the South side of Fort McMurray”

Reviewed 29 February 2012

The room was very clean and the Bed was great. the girl who checked me in was cheerful and fast she even book me a taxi for the morning. A gerat stay in an aging hotel although the room was good there arfe signs or wear and tear in the halls. the Loby looks to be renovated. They offer hot... More

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Thank you for taking the time to comment on your stay. I was pleased to hear our associate was able to take care of all your needs. You will be pleased to know if you need to leave early again our new restaurant Table 63 is now open 24 hours so you can enjoy a meal before you leave. I... More

KK999

Fort McMurray, Canada

1 review

1 helpful vote

“Psychotic staff”

Reviewed 2 January 2012

The entire time I stood in line on December 31st, I watched this front desk girl keep snapping at the guests she was checking in and at the girls working with her. When I got closer, I realized that she had a supervisor tag on! Amy something. Later on I had the pleasure of watching her scream at the guy... More

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Thank you for your valuable comments, it is always great to hear from our guests. While New Years Eve can be an extremely busy time for our hotel team, it is upsetting to hear that one of our team members did not respond to queries in a polite manner. As some time has passed since, we can report that our... More

peter84

Kelowna, Canada

Top Contributor

62 reviews

Reviews in 42 cities

71 helpful votes

“Good Hotel in Fort Mac”

Reviewed 28 August 2011

3

people found this review helpful

Stayed here twice so far, lobby is nice and check in is quick, Get cookie upon check in, Rooms are comfortable and have big flat panel tvs and comfortable bed. Restaurant is under reno, but pub is still open, Rate includes big hot breakfast buffet. More

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Thank you for your kind feedback. I was pleased to hear the Arrival went well, and that we either met or exceeded your expectations. While we still do offer all our wonderful Clinary team has to create in the Lobby Dining area, renovations can be challenging. I and our team know that it will be worth the wait! Please help... More

Bluestellar

Montreal, Canada

1 review

“Business Service very good.”

Reviewed 6 July 2011

Stayed 4 nights in the business rooms. The room was very quiet, but you could hear the footsteps from the floor above you. Annoying during the night. The room was well cleaned. I liked that you could open the window to get fresh air. The hotel location was a sore point. No where to walk, industrial part of the town.... More

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Thank you for your feedback. The Quality Hotel in Fort McMurray has never undergone more upgrades and improvements in such a short period of time, and we are thrilled to show it off to you. Please stay tuned as we re-open our Restaurant in September: "Table 63" with a bold and fresh new menu, 24 Hour Service, and as always... More

LovingSunandSand

Edmonton, Canada

Top Contributor

104 reviews

Reviews in 27 cities

44 helpful votes

“Good hotel but not great location”

Reviewed 14 June 2011

I spent 3 nights in the hotel for a business trip. The gym was decent and quiet, the staff friendly, and the restaurant food was good. Since our sessions were in the hotel and with no access to a vehicle, I didn't leave the hotel for 3 days! I wish it was within walking distance to something more than the... More

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Thank you for taking the time to let us know about your experience with us. Please accept my apologies for any inconvenience with the Lobby and Pool Renovations. I am happy to report that these renovations are now complete with a Lobby that reflects the excellent service we provide - as well as provides more space for your comfort and... More

ASTAR350

Kenora, Canada

Reviewer

5 reviews

Reviews in 5 cities

2 helpful votes

“Excellent Staff”

Reviewed 21 April 2011

1

person found this review helpful

Beds were comfortable. Rooms were clean. Everything worked well. The free breakfast every morning was fantastic and healthy. Restaurant food was very good and open 24 hours. Well worth the money. More

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Thank you for your feedback, and recognition of our most important asset: Our team. In addition to always looking at ways we can get better, I love sharing with our associates here how we are doing great things for guests. More

j_from_bc

British Columbia

Senior Reviewer

8 reviews

Reviews in 3 cities

7 helpful votes

“worked for us!”

Reviewed 23 January 2011

1

person found this review helpful

Bed was fine, shower was fine, restaurant food was pretty good, room service was nice, staff were wonderful - especially for Ft Mac. The location is the only real drawback, you can't walk to the mall or pool or anything like that from the hotel. But I would recommend it. Good value for Ft. Mac More

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Thank you for your feedback! We are thrilled to report that the ongoing improvements include upgrades to our Dining, Lobby, and Public areas. Please do stay with us again. More

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