The staff were friendly, but for me, I wouldn't stay here again. Not a good location other than that it is right off the Trans Canada Highway which considering we were road tripping across Canada was a good thing. I have to admit that I was a little scared staying here, we had to park around back, I'll just leave...
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Thank you for your comments regarding your recent stay with us. Your feedback is very important and extremely helpful to us. I apologize not everything met your expectations during this stay however we certainly welcome the opportunity to serve you once again. Please know your comments will be use to better ourselves for future guest experiences. Again, thank you for...
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I have stayed at Best Western Sun Country often for business. They have always been a very good hotel with a good hot breakfast, comfortable rooms and good service. I stayed there again this week and their service level has increased dramatically. The staff went out of their way to be of assistance. I got help dragging my luggage down...
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Let me start by thanking you for your time and the wonderful review. Every day we work towards our goal of doing our best of providing friendly, hospitable service, clean comfortable rooms at a fair price. When we read reviews like yours it makes us all very proud to know we are achieving our goals. Once again, thank you and...
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The checkin was very professional and very easy. Debbie made it very nice. She showed us two different rooms and explained the differences.
The room was clean, quiet and a good size. The breakfast was very good. All in all a very nice stay.
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Thank you for the wondeful comments regarding your recent stay with us. I have passed your comments on to our employees and especially Debbie who took care of you at check -in. It is always great to hear back from our guests and I sincerely thank you for taking the time to do so. Hopefully you and your family will...
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Hotel was ok. In good shape. Bathrooms appeaar to be nicely updated (which I always like). Nothing worse than a dungy old bathroom! Problem with our particular room (#301), was location. Right outside the main breakfast area and where everyone travels through on the way to their room. You could hear every noise out in the hall. Almost as if...
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Your comments are most appreciated. Thank you for staying with us and taking the time to complete a review. On your next visit may I suggest our Business Plus rooms. This area tends to be on the quieter side of things with less hallway traffic which I am sure you will enjoy. We look forward to your next visit.
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This was the most relaxing and enjoyable stay I have had in months. The staff at the hotel are remarkable and very courteous and knowledgable. I will be back for the southern Alberta Hospitality
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Thank you for taking the time write a review on our property. We are very pleased to hear you had an enjoyable and relaxing stay with us. Your comments are very important to us for future success. Letting us know what you like confirms we are on the right track. We look forward to welcoming you back the next time...
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Every year we come and stay here for our anniversary. The staff has always been friendly and the jacuzzi tub is always high on our list. Staff is great!
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First of all Happy Anniversary and congratulations! Thank you for taking the time to post your review and your kind comments. I am not sure which of our 25 Jacuzzi Suites you selected but I am glad to hear you enjoyed yourself. If you haven’t seen or stayed in one of our Fire Place Jacuzzi Suites be sure to check...
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Upon check in, the front desk staff were very friendly and helpful - especially when I realized i made my reservation for the wrong day.
The room, through small, was clean and comfortable. There was no noise from the highway. The pool and hot tub is in a courtyard and was maintained very well.
The only drawback is if you...
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Thank you for staying with us and your review on our hotel. I am pleased to hear you found our staff are very friendly and helpful, the type of hospitality we pride ourselves in. Yes we do have a large hotel in fact we often joke if you’re not hungry when you first wake up you will be once you...
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I recently had to go to Medicine Hat on business and was meeting my daughter on one of the coldest weeks of January with temps going below minus 35. I rented a car from the airport that had no visible cord and was picking my daughter up at the bus depot at 2:30 in the morning and given the bone-chilling...
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Thank you for your comments and kind words. Yes, Alan our Houseman is truly a treasure and we are very proud to have him on board with us. It is the unselfish acts that Alan demonstrates each and every day that we contribute our success to in the hospitality industry. I assure you we will certain pass along your review...
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My husband, daughter and I booked a last minute night at the Best Western Plus in Medicine Hat on Christmas Day. We were pleasantly surprised. We had a two level loft room with two very comfortable queen size beds (one upstairs and one down) and two full bathrooms.
The room was very clean and well maintained. The fridge was a...
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Thank you for taking the time to comment on our hotel. We are glad to hear your stay with us was enjoyable and we certainly look forward to your next visit with us. We have expanded our breakfast once again since your visit as we now offer a "Hot Breakfast" with the welcomed addition of a tastety breakfast sausage. Again...
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Rooms are small and hallways are endless. Very noisy Equipment old.
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