I recently travelled to Kamloops for business and stayed one-night at this hotel. Upon arrival I was impressed with the decor inside but this changed when I stepped into my room. I understand one of the wings was recently renovated -- I did not have the pleasure of staying in one of those rooms. Walking through the hotel it was...
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We appreciate you taking the time to share your thoughts with us, in regard to your recent stay. You are correct that our recent, extensive updates were to 105 rooms of our south wing, the lobby and hotel entrance. From there we have been replacing the tiling in the pool area and the hallway toward the north wing. From your...
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Went there recently for a family event. Really liked the room, it was obviously recently renovated. The beds were very comfortable. I liked the veranda overlooking the atrium / pool area, great when you're socializing with a large group. You could look out and see where your group was. On the other hand, if you were in the pool or...
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On behalf of The Coast Kamloops Hotel & Conference Centre, thank you very much for sharing your thoughts. I am so pleased that you enjoyed your room and the pool area with your group. While all of our hotel rooms have been updated as recently as 2009, our most extensive renovations are currently taking place in the south wing near...
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I was just there for the night and found it comfortable, if somewhat isolated from entertainment/dining options. As a result, your dining choices are limited to the hotel's ORA restaurant. The food's OK, but a dining choice would have been nice. Of course, when there's little or no competition, the prices get a little steep too. We had some difficulty...
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Thank you for taking the time to share your thoughts regarding your January stay with us. I have passed along your comments with regard to seating and service delays to Ora’s Restaurant Manager to rectify. My apologies for any waits you endured. With regard to dining options we are within walking distance of a few options other than Ora, such...
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My husband and I are very quiet people. When we arrived at the hotel, my husband noticed a dent in the wall of the hotel room. Not thinking nothing of it, as we assumed it would have been reported by the chambermaid staff when they had cleaned after the previous guests. To our shock, when we received our next visa...
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Ok, so the rooms are spacious & clean; somewhat outdated with the florescent lighting in ceiling around the room. The furniture & linens, paint etc. have been updated. however, the gap under the door that let streaming light in from hallway was annoying, so was the voices coming through the ventilation grate above our bed. We asked to update to...
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Thank you for sharing your candid opinions Noelle. I am sorry to hear that your stay was disturbed by the space under the door to the hallway and the ventilation system. Thank you for bringing this to our attention for our review. That coupled with your disappointment with the view is very unfortunate. The view can be quite fabulous on...
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Even though the hotel is under a much needed renovation, our stay was quiet and comfortable. We always stay here when we travel to Kamloops. Wifi was up and worked great, no problems.
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Thank you so much for your return visit to our property. Your repeat business and opinions are immensely appreciated. I am glad to hear you utilized the new Wi-Fi and enjoyed the service quality. We look forward to welcoming you back for your next visit and hope you enjoy the magnificent changes coming with the completion of our current renovations.
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Never stayed at a hotel in Kamloops so had a look at the reviews. This seemed to rank near the top and similar price range to a couple other better than average chain hotels.
I dont get it...aside from the nice courtyard and lounge there really isnt anything above average about this place. The rooms are well below average for...
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Your comments are appreciated. I am sorry if you were disappointed with the current décor, television channel selection and lack of wifi access. These are all things we are currently working to improve. While the property has seen various updates since its establishment back in 1989, we are currently in the process of phase one of three phases, which will...
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I stayed for two nights while attending a meeting at the Kamloops Convention Centre. Upon check-in, I was pleased with the service offered by the front desk. The room was was clean, especially the bathroom, although the grout in the tile floor showed traces of bleached-out mildew stains. The only other quibble was that the pull for one of the...
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We appreciate you sharing your thoughts of your recent two night stay with us. We agree that an update to the property is now due. The housekeeping staff does an outstanding job keeping the rooms very clean, but at this point we have elected to give the property a multi-million dollar update replacing everything in the guest rooms. We are...
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Very nice property. Reasonable price, good food (pricey) but the buffet several times a week is excellent. We enjoyed an outdoor BBQ one evening. Restaurant staff in particular were very nice. (Cheaper places to eat close by.) Pool atrium is quite nice with salt water pool although, it was closed for maintenance for part of our stay. Decor in the...
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Thank you for sharing your positive evaluation of the property. I am pleased you had the opportunity to enjoy the many amenities offered within our full service property as well as the suite you reserved. The convenient access to all that Kamloops has to offer is a major plus for us, as is that beautiful view you mentioned. We look...
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Very well appointed and welcoming hotel. Pleasant staff, very good and clean rooms, good quality restaurant and also a pleasant indoor pool. Well located a bit out of town (plenty buses going back and forth from right outside) but good parking more than makes up for that. Wouldn't hesitate to return - recommended
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It is great to hear that you enjoyed the services of the staff, the guest room itself, as well as the dining and recreation options within our property. We look forward to your return and are thankful for your recommendation.
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