We were 1 night at the 540 hotel in Kamloops as part of the Rocky Trip, we had heard some buzzard stories about the hotel but were pleasantly surprised. Not very attractive from the outside or in the lobby area but the staff were friendly and efficient, our room was a good size, 2 beds again.....and the mattress on one...
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Stayed here for just 1 night during a 2 day trip on The Rocky Mountaineer Train. Hotel from the outside looks quite seedy but once inside things got better. Was given a welcome drink on arrival and room was a reasonable size with free Wifi . Sleep quality was good and there was the usual tea/coffee making facilities. Up early...
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Clean and comfortable hotel. Had no issues with the room which was a good size double with a nice big flatscreen tv and free wi-fi. The bathroom was big and the shower big and powerful however I like to use a decent shower gel and the hotel supplied small bottles of stuff I would not use - what's wrong with...
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Dear LIVERZB,
Thank you for taking the time to share you experience. Our Chef and Culinary Team will be most excited to read of your rave reviews, they have done a fantastic job of late of "kicking it up a notch". As well, I have taken your comment about our shower gel under advisement, we are continually looking to improve...
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When we checked out, I wondered why our bill was 23 dollars more than expected. The hotel charged us 10/night plus taxes for parking. Nowhere is that fee posted, nor were we told upon checking in that we would be paying. I mentioned this to the clerk and she talked to her supervisor. It was like too bad, you pay....
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Dear DebbieKathleen,
Thank you for taking the time to share your feedback. I am pleased that we have since been able to positively conclude your experience, and was pleased to know that other than the parking charge you were completely satisfied with your stay - and the "splurge" was worth it ! - though I think most agree our rates...
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Absolutely loved this hotel! It was our first time at Hotel 540...here is what the experience was like:
~Friendly staff upon check-in
~Warm and well-lit parking garage
~Clean, newly upgraded, comfortable & spacious rooms (we had 2)
~Great views
~Extremely quiet
~Delicious breakfasts served at the hotel restaurant (Embers)
~Very friendly cleaning staff when walking in the hallways
Overall, the...
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Dear traveltheworld95,
Thank you so much for taking the time to share your experience. I was so pleased to read you enjoyed literally every aspect, from the service to the food, the location to the amenities. We are fortunate to have the list- and we work hard to deliver a great guest experience to each guest. I look forward to...
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I stayed at the Hotel 540 on April 12, 2012 and it was just excellent. The Staff was superior especially David Bryde. Helped me out so much last night as we kept having trouble with our keys and the elevator. Was a great help. The Hotel 540 is very lucky to have him as a member of the Hotel 540...
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Dear SharonB,
Thanks very much for taking the time to share your experience with us. Yes, David continues to be a great asset for our team and is one of our favourites with our regular guests. We look forward to welcoming you back and seeing you here again soon.
Best Regards
Bryan Pilbeam
General Manager
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We recently stayed at the newly renovated Hotel 540 with the Casino. It was nice and clean, a good modernupdating and was comfortable and quiet.
the only thing is you have to pay a 10 dollar a day parking fee even if you park outside rather than under ground.
No continental breakfast, but restaurant on site was good for breakfast,...
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Dear Munster19,
Thank you for sharing your experience. I am pleased to read that you enjoyed your experience and the renovations for both the hotel and the casino. You mentioned there was a charge for parking - yes we have chosen not to bury the cost of parking for all guest in to the rate - but rather those that...
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Stayed for a second time at Hotel 540, I like the hotel and it is conveniently located near the office I needed to work at as well as a Tim Horton's. I was disappointed that the internet in the hotel lobby was not working and staff were unable to fix it. The heating in my room was very noisy and...
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Dear sipari_traveller,
Thank you for taking the time to share your experience, and for being a regular at The 540 ! We are fortunate to have a fantastic location downtown. I was sorry to hear of the internet challenges, I do know from your stay date that this coincided with a city probably our internet company had. On the same...
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A very clean hotel, overall.
Pros:
1. Spacious rooms
2. Recently renovated
3. Fantastic views both ways
4. Fridge and microwave are good
Cons:
1. Parking is not free
2. Breakfast not included
3. Strange plug situation for the pot
4. Ccarpoets in a long run will be a home for house mites, dirt etc.
Will I stay there again-may...
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Dear MarAndr,
I thank you for you review and taking the time to share your experience. I am pleased you enjoyed your room, the amenities there and the views we have. You noted we don't include parking and breakfast. That's correct, we are full service hotel with a variety of choices. The first is our bed and breakfast package -...
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We stayed here mid week for just one night. We chose this hotel mainly because it was connected to the casino, and would give us something to do if we got bored. I booked our room to include Breakfast, casino credit and parking. Glad that i did, breakfast was worth it! The only complaint about our stay was the shower.......
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Dear Natxoxo,
Thank you for you response and taking the time to share your experience. I am pleased you enjoyed the hotel and felt your breakfast was very good. We have just improved our breakfast area during our recent renovation and we are set to open again to the public March 4. I am sure you will enjoy this new...
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