Dirty office area. The hall carpet was a carpet of many colors since chunks of carpet had been replaced with old mismatched carpet. Our room carpet had huge ripples because it was in need of stretching....heck don't stretch it just replace it! The place had the spooky feel about it... the men's underwear laying by the entrance nearest our room... More

I made a reservation at the Totem for when we got off the ferry from Port Hardy to Prince Rupert. When I got to the hotel with 2 very tired children, I was informed that they had given away our room as apparently there had been a computer glitch & my reservation didn't show, even though I had a confirmation... More

We stayed at the Totem overnight in mid Sept 2012 on a trip to Haida Gwaii. The room was quite large and very well appointed although, like others have mentioned, somewhat dated. The bed seemed kinda bouncy at first but we had a lovely sleep on it. We got in late off the Port Hardy ferry i.e. 11 PM and... More

We found this place here on Trip Advisor after reading through the other reviews. Great value for your money, the rooms are very spacious, clean and have kitchenettes. We even got a packed breakfast as we had to leave very early to get to the ferry to Port Hardy. Would absolutely recommend it and stay there again.

We choose to stay here, again after reading the reviews. We needed a room for a night, having arrived from the ferry from Skagway late the night before. We wished we'd known that we could have got a room well after 11pm if we'd just let the Motel know, the staff were very friendly and helpful. Our room was spacious,... More

Clean, quiet, comfortable, friendly staff & dog friendly. Hands down, the BEST motel experience we have ever had! Management really got this right. Retro appliances in excellent working condition, flat screen TV, industrial super flush toilet and robust shower head. And bonus - coffee and freshly baked scones for breakfast. Reservations strongly advised. Perfect for late night arrival (ferry) from... More

Took the 12-hour Skeena train ride from Prince George in early August 2012, then stayed here overnight until catching the ferry down to Port Hardy the next morning. It's a bit beyond walking distance, especially if you have luggage, but the cab ride was just $8, including tip. Pleasant check-in crew, and they even called to reserve a taxi for... More

We weren't planning on visiting Prince Rupert, so I used this site to find a quick and clean place to stay. Once again this site had a great recommendation! This hotel is a little out of downtown, but it was clean, the service was fabulous and the kitchen was quaint! We enjoyed having a stove and fridge available, and the... More

We were leary at first.... Crest and the coast were sold out. We tried this place based on the other reviews and were impressed. Staff is a family and super friendly. Rooms are super clean, something I am particular about As I work for a big hotel chain and have heard some horror stories. We got the turquoise kitchen suite.....although... More