The staff were very friendly and accommodating. We had an issue when checking in with the discovery of a bed bug and were immediately moved to another room and they were on the problem. Carpets and furniture were not clean and the bedding and towels, although clean were tired. The place could use a "do over." More

This is a very average budget hotel. The beds are the softest and lumpiest I've ever slept in; though I couldn't get a decent night's sleep. The windows let in so much noise it sounded as if they were open. Otherwise the place is ok and pretty clean; could do with a paint job though. Staff is helpful; I was... More

First of all, I can't stress enough that the desk staff was amazing. I was in Vancouver for a conference and there were so issues with payment from my home institution. The desk staff (LeAnn?) was incredibly nice and patient. The rooms were very nice, quiet, and clean. The location isn't terrific but only because it's a bit far to... More

My husband and myself had one night away from the kids, so we picked this hotel due to its location, and how close it was to the restaurants and shops in Vancouver. The front desk staff were VERY friendly and helpful in helping us pick a restaurant for dinner, which was about a 10 minute walk..very convienent!!. Our room was... More

so close to everything, clean, safe, nice views. walk to the ferry to granville island, go to a shakespear play on the beach. More

We booked into this hotel because my wife had to have eye surgery so the reasons for picking this hotel was for the location it was close to the hospital, it was a good name and because of the surgery and not able to get around for a day and a half the restaurant. It is advertised on the web... More

We stayed in May, 2011. Room was basic but had everything we needed. Check-in/out was smooth and friendly. Great location close to everything downtown, plus water taxis to Granville Market nearby. Pool was closed due to the chilly weather. Not fancy but decent accomodation. More

Clean and comfortable. Some noise from construction. Beds were comfortable and clean. Staff were very helpful. More

We stayed here for 2 nights, it was in simple terms...OK. Nearly gave it 2 stars compared to some other hotels we have stayed in. Good points - The room was a reasonable size with 2 double beds and the room was clean and tidy. Staff at the desk were friendly and helpful. Not so good points - It is... More