On the outside, the hotel isnt crazy special. It has nice amenities and a good location and decent rooms. Its the little details that make this place great. The scratches in the elevator are filled in and re-stained. The gym has a personal trainer always on staff (I think), who is always there to give free advice. The sauna is... More

I had a great experience with every level of the hotel -- from the bellhop, to the concierge, to the front desk and wonderful dining! It's a superb location and close to everything, while offereing a wonderful pool/spa experience.

I booked this hotel on hotwire and got it for a great price. I phoned the hotel to ask about a cot because the room only had double beds and there were 3 of us. My daughters arrived on their own the first night and without asking they were given a room with 2 doubles and a sofa bed on... More

I stayed four nights here whilst on business. My first time in Vancouver. Arrived from the airport via the Canada line, walking through the Pacific Centre to get to the hotel. Very handy if it is raining! Check in was super fast and friendly. In fact, the service from all staff was outstanding. Breakfast was good in that you could... More

Stunning rooms. Friendly and efficient staff. My only niggle was that I didn't find any coffee making facilities in my room. Pretty much unheard of in North America. Cafes are located within a stone's throw of the hotel, even within it, but I like to relax with a coffee in my room when I am working or relaxing. BYO?

When we arrived I told the receptionist that we were celebrating my husband's 80th birthday. That same evening, a chocolate mousse cake, a birthday card, and a red balloon was delivered to our room. The staff at the front desk helped us with every question, regardless whether it fell into their realm of responsibilities or not. The staff at the... More

Great hotel, great staff, great experience. The location is perfect for public transit, art gallery just steps away. (Nice to give a review as the hotel deserves it but annoying that this app requires me to write 200 characters minimum when I don't want to)

Every member of the staff was friendly and gracious. The property was impeccable. The room was glorious! We came for the Vancouver Marathon and it was the perfect location and a great place to relax after a run through the city. We will definitely be returning.

We had a good visit to this hotel a short while ago. The lobby concierge service is excellent and the rooms are nicely furnished. The hotel is well located. We did not eat any meals there. Check in was easy.