My mother booked this motel as a one night stay because we were only in Vancouver for the weekend. First of all, the outside of the place looks run down and shoddy, so we didn't expect much. Then, after specifically having reserved a room for three people (we ended up bringing four but we had booked the "family" suite and... More

This Motel is just fine for one night, but might not be suitable for people who are looking for a comfy bed. Our room was reasonalby big and more or less clean. The car can be parked right under the motel for free.

Was looking forward to settling in with my family of 5 after a long 16hr flight, but upon arrival i was very DISSAPPOINTED!!!!! the outside of it is veryyy old and unappealing, and looks more like a low budget backpackers hostel than a inviting family friendly hotel!! Upon entry to the reception it smelt really stuffy/ unclean & smokey!!!! I... More

Folks who own this place should consider another line of business. Some staff members friendly and willing, but seems absentee management just doesn't understand what is needed in running any kind of guest service business. My bike was stolen right off the rack in back of my car.. right under the surveillance camera in the underground parking lot at about... More

I was shocked to see the rooms from judging its exterior appearance because from the outside it just looks like a normal motel however the inside can be rated as a hotel room...I loved there artwork..The picture frames they had in the rooms were spectacular...I really enjoyed them...the one thing i wasnt too happy about was the room i stayed... More

Clean,spacious room with a nice kitchenette. Unique decor made it fun and enjoyable. Very good price made up for the older bathroom...Not luxurious but a close walk to restaurants and train. Very friendly staff.Would recc[mend The Palms to someone on a fun adventure trip.

this motel had a great staff, very friendly and nice and would help you with any problem you had. i must have came out and asked them about 10 different things and they turned out to be really helpful. the room was nice with a kitchenette. the motel is in a great location, beside the mall, close to the sky... More

do not stay here. Room was full of cockroaches. I slept in bed for few hours got head lice. electrical wireing had caught fire previously. wall was still burnt. door to room was so badly jamed tight it took minute or two to open it from inside room. bedding was old and not very apealling. carpets were dirty and cigarete... More

We made a reservation for a one bed smoking room ... Got there to find a 2 bed smoking room with no ashtray... There were bugs crawling everywhere so we politely asked for a different room... The staff appologized and gave us keys to a different room on the top floor nonsmoking only to find it came with an ashtray... More