Can't go wrong here. The service is superb, the rooms are large and luxurious, the location is outstanding, and Vancouver is San Francisco up north. The bathroom has more than enough counter space for all your toiletries, which is unusual even in expensive hotels. The thermostat is easy to set for full comfort. There is a small refrigerator in the... More

How do you meet the expectations of your quests when things are amiss? We had booked the Gold Floor, however, all the bells and whistles of the Gold Floor experience could not be delivered due to construction delays, and missing components in the rooms. The refrigerator was not installed. The TV embedded in the bathroom mirror wasn’t working. The Lounge... More

Stayed for 4 nights with our 4 and 6 year old while wife attended a conference. Hotel is ideally located was so much to do with kids, even though mostly rained. Train is directly under and food court too, across the road access immediately to spectacular harbour and walk around to Stanley park. Pool ok, gym small but good and... More

I have visited Vancouver once every year for the last 20 years and stayed at numerous hotels. In fact the first time I was in Vancouver was in 1963 at a time when Vancouver was vastly different from today. Anyway this time I decided to stay at the Fairmont Waterfront, which is a hotel which is very well located if... More

The Fairmont Waterfront lives up to the Fairmont reputation of excellence and comfort. It is a beautiful, modern hotel, walking distance to the Sky Train, Canada Place, the waterfront, seawall, Stanley Park, downtown Vancouver...well, anywhere you want to go, really. The staff, right from the doorman to the chamber maids (sorry, that may be politically incorrect) were courteous, friendly and... More

Fairmont Waterfront has a great location close to the harbor, Canada place, Gastown, and Robson street. Upon our arrival I asked for instructions on how to get to the hotel parking and was immediately assisted by one of the staff members staying at the hotel doors. The check in was fast (though we were the only ones checking in as... More

We spent one night at the Fairmont after our cruise and I couldn't have been more pleased! The large room was spotless and the view of the waterfront was spectacular. We arrived early but were able to leave our luggage while we toured the city. As soon as our room was ready, we received a call on our cell phone... More

I have been a Fairmont member for a number of years and always try to stay at Fairmont hotels if available in the cities I'm visiting. Fortunately most major cities in Canada and the USA have Fairmonts. When staying in Vancouver my first choice is the Waterfront as they always give me a great room with a harbour view. I... More

Spent 3 nights at this hotel for business. It did not start well - I arrived early, just before noon, but was not checked in till after 4:30 (and they wouldn't tell me what the check-in time was, which was not helpful). I was told twice that they would call when the room was ready, but they didn't - when... More