My family (2 parents and 4 children) decided on a last minute overnight in Victoria. It was a holiday weekend so we couldn't get a room at our usual hotel. A very friendly reservation clerk at this hotel helped us to get a room large enough for the 6 of us. The room was great. The hotel was nice. It's...
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Despite being next to a Costco, this medium size hotel provides quiet rooms with nice views on the back over a leafy residential area. The hotel provides good value. The little Millstream Mall a short walking distance makes for a nice stroll with small shops but large liquor store with good selection of BC wines. Take time to visit Hadley...
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I’m delighted you had such a wonderful stay with us on your last trip to Victoria. Thank you very much for taking the time to write about your recent stay. Hatley Castle/Royal Roads University is a great to take in some of the beauty of the area. The staff at the Front Desk is always happy to help with further...
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We stayed hereon a recent visit to Victoria and I have to say that the stay was comfortable. Rooms clean and staff where pleasant.
I was surprised there where no wine glasses in the room for a hotel of this caliber.
Its sad to see that the hotel is showing signs of wear for being so new but this area...
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Thank you for taking the time to write a review about your recent stay with us at the Four Points by Sheraton Victoria Gateway. I’m happy to hear you enjoyed your stay and found the staff to be delightful. We are in the process of addressing and repairing areas in the hotel that are looking “worn”. We hope that the...
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But this hotel and its staff deserve praise for great service. We were required to stay in Victoria due tohospitilization of a family member. This hotel is the nearest accomodation to Victoria General Hospital. Upon learning of our predicament, staff provided us with complimentary shuttle service to the hospital. Front desk clerks were genuinely concerned with our family members well...
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It’s a great to hear that we were able to provide such great service and accommodations for you during your family’s circumstances. I hope that your travels bring to back to the Victoria area again soon under a far happier situation. I will be passing along your wonderful review to the restaurant staff at the West Coast Tap House and...
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We booked through hotels.com
Easy, fast and efficient.
We've stayed at Four Points in other cities and we're never disappointment. Breanne at the front desk was friendly and accommodating. After we were assigned a room we called her to see if she could move us away of the elevator due to our baby and the potential of the elevator waking...
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Thank you for taking the time to write about your stay with us at the Four Points by Sheraton Victoria Gateway.
I’m very happy to hear that you had such a wonderful stay. Breanne is a great addition to our team, she brings warmth and understanding to every concern brought to her. We hope to see you again when your...
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I come to Victoria with family every couple of years. Over the last few years I have become a sbig fan of the SPG program. This hotel is not in the downtown core and that suits me well with family. There is milestones, subway, A&W, and nandos all in walking distance. The staff here are extremely courteous and the rooms...
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Reviewed 30 June 2010
I am happy to hear that we were able to provide you such a great experience for you and your family on your latest trip to Victoria. I would fully agree with you, being a Starwood Preferred Guest is one of the most rewarding hotel loyalty programs available with its benefits and flexible rewards. Again, thank you for your review....
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I was there for two days for business. It was elegant, simple and priced right.
Hope to stay again if I am n Victoria again-beautiful city too!
Some touch ups needed like the carpet in the area by the restaurant.
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Thank you taking the time to write a review of our hotel. I’m delighted to hear you had such a lovely stay with us at the Four Points by Sheraton Victoria Gateway. Looking forward to impressing you even further next time your business travels bring you to the Victoria area.
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I had a quick two day business trip and a colleague recommended staying at Four Points. As an SPG member, I always look for a Sheraton property to stay at and while I have never stayed in a Four Points hotel before, I certainly would again. The staff was attentive and eager to please, the rooms were spacious and clean,...
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Thank you so much for taking the time to write your review of our hotel. I am delighted to hear that we made your first stay at a Four Points by Sheraton such a wonderful experience. At the Four Points by Sheraton Victoria Gateway, our staff works exceptionally hard to make every guest feel special; I’m pleased to hear this...
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We were overall dissappointed with this hotel. The room was small and the bathroom basic,
We were expecting a little luxury something a bit better than a regular hotel room. What we got was a very average hotel, I have stayed in Best Westerns which were cleaner and more up to date than this hotel. Situated next to a Costco...
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I have reviewed your comments regarding your stay with us at The Four Points by Sheraton Victoria Gateway. We do take all comments seriously and appreciate all the feedback we get as it helps us improve our hotel and the experiences our guests have while staying with us. Access to the pool and fitness center has been set up to...
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We chose this hotel because of it's economical off-season rate and it totally exceeded our expectations !! The room was spacious & super clean with a lovely view of mountains. We could easily walk to an outlet mall as well as many other stores. Free newspapers, free wireless internet & they have a pool & fitness room as well. Huge...
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Thank you for you kind words about our hotel. We are very happy to hear you had such a great stay! Hope to see you again next time your travels bring you to the Victoria area.
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