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The Fairmont Empress

4.0 of 5
721 Government Street, Victoria, British Columbia V8W 1W5, Canada
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The Fairmont Empress
Ranked #17 of 67 hotels in Victoria
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1,159 reviews from our community

Traveller rating
    590
    313
    158
    67
    31
See reviews for
Families
238
 
Couples
466
 
Solo
54
 
Business
178
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Boulder, Colorado
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

I stayed here last Fall, just myself and my two year old. We were late arriving and our luggage didn't. When I told this to Carmine (sp?) at the front desk, she offered to help. I said we would be fine and our luggage would come the next day. About 40 minutes later she arrived to the room with toiletries,... More

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See 6 more reviews by lmlmlm for Victoria
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 18 May 2013 NEW

We must say that we really enjoyed our stay at The Fairmont Empress, Victoria, BC. This is a grand old hotel, with so much heritage, and located in a fabulous location. We found the service to be first class, and the rooms absolutely fabulous (although we did get an upgrade - sensational). The one drawback we experienced was the breakfast... More

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Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Although our room was quite small,  we had a queen bed and it was very clean.  The linens, towels and amenities were great.  Our windows opened which was a plus for us as we like to sleep with our windows open.   There is no air conditioning in the hotel but our room had a ceiling fan.  We found this... More

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Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

We loved the Empress Hotel and hope to return again. Not only is the hotel beautiful but so are the people who work there. Particularly the Gold Staff! They were so kind, friendly, and enjoyable to be around, they made sure that we had everything we needed and every question answered. They made us feel like royalty.

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vancouver
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 17 May 2013 NEW

When I learned that I was going to stay at the Fairmont Empress while away on business I felt like Christmas had come early! I have always wanted an excuse to stay at this historic landmark, where the royal family has stayed on several occasions. Well I guess that I finally learned that Santa was not real!!! The hotel front... More

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Duluth, Georgia
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 16 May 2013 NEW

Husband was traveling to Victoria, BC on a business trip, when I heard he was staying at the Fairmont I decided to tag along, I'll admit I'm a hotel snob, and I always enjoy our stays at the Fairmont in San Francisco. I'm intrigued as to other people's definition of "old world elegance"- it's obviously very different from mine. Perhaps... More

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Payette, Idaho
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

My friend and I had a girls weekend here last week and thoroughly enjoyed ourselves! Beautiful old hotel and just as gorgeous inside as out. The spa was wonderful with great massages, steam, hot tub, and lap pool--so relaxing! After all that relaxing, room service was the only way to go and very speedy and delicious. Great location close to... More

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Richmond, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2013 NEW

My fiance and I attended a conference at the Fairmont Empress Hotel in Victoria recently. We took our small dog - 3 year old Multi-poo. The hotel knew she was coming so provided her with a lovely clean bed, bowl for water and a bowl for food. They also included some "treats" for her. The staff was very friendly to... More

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Whidbey Island, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013 NEW

I will always know this as the Empress (Now the Fairmont). This is a grand hotel with a great blend of Old Style comforts with the convenience of modern, up to date refinement. I highly recommend paying a bit more for a corner suite with a view and balcony. Victoria is a charming harbor town and the Fairmont rightly stands... More

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013 NEW

My sister and I stayed at this fabulous hotel and it is an experience that will last a lifetime! We were there for 4 nights the middle of April. Checking in was a welcoming event and made us feel very special! We loved the room service and service was quick every time. The Bengal lounge was our favorite restaurant with... More

Was this review helpful? Yes 1
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Additional Information about The Fairmont Empress

Also Known As:
The Fairmont Empress Hotel
The Fairmont Empress Hotel Victoria
Fairmont Hotel Victoria
Fairmont Hotel Empress
Empress Hotel Victoria
Fairmont Victoria
Victoria Fairmont
Fairmont Empress Hotel
The Fairmont Empress Victoria, Vancouver Island
Address: 721 Government Street, Victoria, British Columbia V8W 1W5, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Greater Victoria > Victoria
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Victoria
#8 Luxury Hotels in Victoria
#14 Business Hotels in Victoria
#17 Family Hotels in Victoria
Price range (per night): S$306 - 510
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Fairmont Empress sits majestically at the cornerstone of Victoria's sparkling Inner Harbour. This landmark hotel features turn of the century architecture, classic beauty and an unrivaled location on the water. It features the highly acclaimed Willow Stream Spa regarded as one of the best spas in Canada. Food lovers can sample the English ritual of Afternoon Tea, savour the famous curry buffet in The Bengal Lounge or sample award-winning food and wine in The Empress Room. The Fairmont Empress offers wireless internet access in all guestrooms, and it is complimentary for our Fairmont President's Club members, free to join. ... more   less 
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The Fairmont Empress
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