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All 69 Victoria hotels »

Sandman Hotel Victoria

2.5 of 5
2852 Douglas Street, Victoria, British Columbia V8T 4M5, Canada
Hotel amenities
Sandman Hotel Victoria
Ranked #52 of 69 hotels in Victoria
3.0 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    3
    9
    19
    3
    4
Date Rating
Seattle, Washington
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 May 2012

Room was adequately appointed amenities wise, however they still have CRT TV's, flat screens would be a nice addition. Biggest disappointments were the quality of cleanliness and consistency of staff. Extensive stains on the curtains left much to the imagination on how they got there, and the booger on the bed spread was a nice surprise. Staff service level was... More

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See 2 more reviews by Keira V for Victoria
generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review
15 May 2012

We thank you very much for your feedback regarding your most recent stay with us. We here at the Sandman Hotel Victoria always strive to exceed the expectations of all of our guests. We pride ourselves on our excellent guest services and cleanliness to our rooms. I will be addressing this with the appropriate departments so we can ensure we... More

Saskatoon, Canada
Senior Contributor
38 reviews 38 reviews
Reviews in 12 cities Reviews in 12 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

Delivered service as promised. Our family room was clean and quiet. We slept well and that is what we were paying for. Fridge, coffee maker and microwave a bonus as we stayed 5 nights. Ample towels...always nice. Would stay there again. More

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Nanaimo, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 30 April 2012

The hotel itself is nice, but unfortunately it was a busy weekend with many different types of teams staying here. Everything is easily heard between rooms, the beds were not very comfortable and the food in the restaurant is overpriced. Staff was nice, kids had a great time in the pool but noise level way too much. Because of the... More

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See 2 more reviews by gunter2242 for Victoria
Whistler
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 20 March 2012

I have stayed here twice in the last month - I moved rooms because the first room smelt of smoke and was upgraded to a room with a kitchenette. On my recent visit my company booked through Expedia so was in a standard "Expedia" room on my last stay - comfortable but no fridge or kitchen _ I would not... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review
23 March 2012

Thank you for taking the time post your feedback regarding your most recent stay with us. I will be sure to share your comments with the rest of my team and we do pride ourselves on our commitment to exceeding our guests expectations with our service. We are easily accessible with two entrances off of Douglas Street and one entrance... More

Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 22 February 2012
1
person found this review helpful

When I booked the Sandman in Victoria I didn't do my homework too well.... I thought this was a downtown hotel with everything within walking distance. Not doing my homework before a trip is so unlike me. But as I drove from the harbor to the hotel I realized my error. Sandman is located a couple of miles north of... More

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Rochdale, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 15 November 2011
1
person found this review helpful

Stayed here 1 night in September 2011. Location a bit far out of downtown Victoria. Check in good - friendly staff. Reasonable size room at back of hotel, so nice and quiet. Free on site parking. Didn't use hotel for dining. Went into downtown. Had a drink at the sports bar - service good but very noisy! Hotel fine if... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review
23 March 2012

Thanks you so much for your feedback regarding your stay with us back in September 2011. We are in fact in the downtown area, and are 2.3km ,10 minute drive to the inner harbour. Guests seem to like our location for the fact that we are centrally located to all of the great attractions throughout Victoria and we do offer... More

Victoria, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 November 2011
1
person found this review helpful

Last week we stayed here for 3 nights in a King Kitchenette suite. Very comfortable and surprisingly quiet, considering the location is at a very busy intersection. The rate was good and the staff helpful and accommodating. However, the TV reception definitely needed to be upgraded. The kitchen was adequately stocked with the basics and everything worked. We're locals and... More

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coquitlam, british columbia
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 23 October 2011
1
person found this review helpful

The place was nice but in a seedy location. The beds were very hard and uncomfortable. They stated that they would be changing them over but 'haven't got to it yet.' breakfast downstairs was good and they gave me a huge omelet- more than I could eat. The price was too high for the quality. More

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Edmonton, Canada
Senior Contributor
28 reviews 28 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 13 September 2011

I stayed at this hotel for a total of six weeks. The front desk staff is very polite and helpful with pretty much anything you inquire about. The rooms are basic and a little bit out dated/run down. I would suggest asking for a room away from a stairwell as the sound proofing is not 100% so the doors opening... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review
29 September 2011

Thanks for taking the time to give us your feedback regarding your recent stay. And thank you for the compliments regarding our front desk team. We all take pride in our superior guest services. In regards to your comment regarding housekeeping service, our housekeeping team does try to do all of our stayover rooms first and foremost. If you ever... More

Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 September 2011
1
person found this review helpful

This hotel is used to be good 7-8 yrs ago but it's gone to the "bad hotel" category in my opinion. Towels are worn out, decors outdated, pillows and bedding were disgusting. Here is the worse part... I left my lap top charger in the room, realized this after leaving town. Phoned 4 times. Twice to their house keeping, once... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review
29 September 2011

I appreciate your feedback and thanks for taking the time to make a review. I can assure we take great pride in our hotel and all of our guest rooms. All of our linens are replaced often to ensure cleanliness and comfort. If there is ever an issue with your room or your sty please feel free to bring it... More

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Additional Information about Sandman Hotel Victoria

  • Sandman Inn Victoria
Address: 2852 Douglas Street, Victoria, British Columbia V8T 4M5, Canada
Price range (per night):* S$138 - 183

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Sandman Hotel Victoria
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