Stayed at this location for three nights in May 2012. The staff at the reception were very young and did not appeared to be motivated at all. Many of my colleagues and myself approached them to ask for recommendations for good restaurants in the vicinity. Needless to say these folks were not able to help us at all. This was... More

Upon doing research into this hotel I read a lot of differing reviews, from positive to very negative. I enjoyed my stay at the hotel. The room was very clean and easily manageable, check in was quick and easy, the restaurant was also very good. I was a little surprised that with all the equipment in the exercise room that... More

Me and my family couldn't get into the Sheraton, courtesy of Cirque de Soleil being in town, so we all ended up in the Crowne Plaza. We originally booked a suite, but apparently the previous occupants left the whirlpool running, or something like that, so rather than give us another suite, we had a standard room. Rate was reasonable ...$89/night.... More

Other reviews are correct with this location and clean rooms. Walls are paper thin, you can hear everything from other guests. Pool is excellent, Saffron restaurant for dinner hour is excellent but breakfast was a waste of time and money. Head to the Tims for a short 3 min. walk for your morning coffee. Bathrooms are incredibly small and our... More

First let me start off by saying, I travel frequently, and have become a Platinum Priority Club Member. For those who don't know what that is, it is the highest level of the Intercontinental Hotel Group's rewards program. I'm not bragging, just illustrating I travel alot, and I have stayed in several ICH sites. This Crowne Plaza is in need... More

The hotel is centrally located and close to everything. Hamilton is not what one would consider a beautiful city; there are many buildings and homes past their prime unfortunately. Still, the hotel itself feels safe; to access the floors you must use your room card to activate the elevator. The hotel was renovated 3-4 years ago. I've stayed at this... More

Stayed here for one night for the Around the Bay race. It was located close to the start line, which was convenient. I was surprised at how run down the city is. The downtown core is not very appealing - Dollar stores, empty abandoned blocks of beautiful old buildings that show glimmers of better times. The hotel itself was nice... More

Stayed for one night for business. The hotel elevator has key card access to keep no guests out of the upper floors, so I actually found that a plus. The bathrooms were a bit small, but not unreasonably so. As others have noted the staff is remarkably helpful. My one quibble: As a Priority Rewards member, I had access to... More

Stayed 5 nights in January. We were in town for a funeral and wanted a reasonably priced hotel near restaurants etc. The hotel itself is very typical of a Crown Plaza hotel, very clean, nicely laid out rooms (though small bathrooms!) and very functional. Free wifi and wired internet access is offered. The walls are thin and you can hear... More