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Staybridge Suites Hamilton - Downtown

3.0 of 5
20 Caroline Street South, Hamilton, Ontario, Canada
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Staybridge Suites Hamilton - Downtown
Ranked #2 of 20 hotels in Hamilton
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46 reviews from our community

    Trip type
Traveller rating
    25
    14
    4
    3
    0
Date Rating
Alberta
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

The wi-fi at this hotel is infuriating. It kicks you off after 5 minutes or less of idle time. I don't know how many times I logged onto that stupid wi-fi. The access code is forever burned into my brain. The parking garage is kind of a gong show, very small, poorly planned, and god help you if you are... More

Was this review helpful? Yes
Tina R, Director of Sales at Staybridge Suites Hamilton - Downtown, responded to this review
21 May 2013

Hello RebbexAlberta, Thank you for sending us your review. The Management team at the hotel has taken your review very seriously in ways to improve our Guest experience. Kind Regards, Tina Rogano-Easto More

Leamington, Ontario
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 April 2013

I enjoyed my stay at this hotel. It is new and nicely decorated and clean. The bed and pillows were comfortable enough. If people were walking by your door, you could hear them talking, but after 11 pm, it was quiet. You could also hear the water from the toilet when it was flushed on the floor above. We were... More

Was this review helpful? Yes 1
Tina R, Director of Sales at Staybridge Suites Hamilton - Downtown, responded to this review
17 April 2013

Hello Polywooda, Thank you for taking the time to send us your review. We are delighted you enjoyed your stay, especially our extensive breakfast buffet and the convenience of being able to walk to all of Hamilton's fabulous venue's. We look forward to hosting your stay the next time you are in Hamilton. Kind Regards, Tina Rogano-Easto Director of Sales More

Orangeville, Canada
1 review
2 of 5 stars Reviewed 12 April 2013

I recently stayed at this hotel with my boyfriend and it wasn't the best. Aside from the staff being really friendly the hotel itself was not worth what we paid. The beds were uncomfortable and there was a lot of noise in the hallways not to mention the creaking bathroom door. I would not recommend this hotel, time to start... More

Was this review helpful? Yes
Tina R, Director of Sales at Staybridge Suites Hamilton - Downtown, responded to this review
21 May 2013

Hello Bobbie S, Thank you for taking the time to send us your reviews. Without our reviews we cannot see how and where we can improve. Your concerns have been brought to the proper departments and I assure we will work diligently to ensure these areas are taken care of. We certainly hope you do come and visit us again... More

Montreal, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 April 2013

Nice hotel with very comfortable suites which make you feel at home away from home. Complete little apartments with full kitchen, living room area, sleep area and bathroom. Only a shower in room however, no bath but large shower. On Tuesday, wednesday and Thursday night, complimentary buffet at night from 17h30 to 19h30 including soup, salad, main course and beverages.... More

Was this review helpful? Yes
Tina R, Director of Sales at Staybridge Suites Hamilton - Downtown, responded to this review
11 April 2013

Hello adeziel, Thank you for taking the time to send us your guest review. We are delighted you enjoyed your stay and for the wonderful feedback on our property. Please come and visit us again on your next visit to Hamilton. Kind Regards, Tina Rogano-Easto Director of Sales More

ottawa
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 April 2013

Wonderful staff at check in. Very clean everywhere, not just the room. Love the design of the room! Fresh food for breakfast, the coffee is fantastic!! The issue we encountered was at 1:30 a.m. Both my daughter and I can sleep through a hurricane if I feel safe where I am, which I did that night. We were suddenly awaken... More

Was this review helpful? Yes 2
Tina R, Director of Sales at Staybridge Suites Hamilton - Downtown, responded to this review
11 April 2013

Hello Jetl, Thank you for taking the time to send us your guest review. I would like to apologize on behalf of the Management team for the mix-up that occured the evening of your stay. This is the first time such an incident has taken place and we have taken measures to ensure this will not happen again. We certainly... More

London, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 April 2013

Was in town for the Around the Bay Road Race. They specifically catered to their gusts, with extra water, bananas, earlier breakfast hours and extended check-out times. The room was bright and clean, no air fresheners or masking perfumes. Excellent value for my money

Was this review helpful? Yes
Tina R, Director of Sales at Staybridge Suites Hamilton - Downtown, responded to this review
4 April 2013

Hello Steven, Thank you for taking the time to send us your guest review. We are thrilled that you enjoyed your stay. We look forward to your return for next years Around the Bay Race. Kind Regards, Tina Rogano-Easto Director of Sales More

Georgian Bay, Ontario
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 28 March 2013

We were a group of 5 ladies staying one night. The hotel is new, very nice, very clean. The room was fantastic for the 5 of us. Only being there one night, we did not get the opportunity to utilize all of the amenities. Location is walking distance to Hamilton Place, many restaurants and Hess Village. So - room was... More

Was this review helpful? Yes 1
Tina R, Director of Sales at Staybridge Suites Hamilton - Downtown, responded to this review
4 April 2013

Hello Theromos, Thank you for taking the time to send us your guest review. We are delighted you enjoyed your stay and we look forward to hosting your future stays in Hamilton. Kind Regards, Tina Rogano-Easto Director of Sales More

NS, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 March 2013

We booked to stay at Staybridge Suites based on the concept of a suite... a smart idea for anyone travelling with a small child. Baby can go to bed on time in the bedroom while mom and dad can watch tv, hangout, and talk in the "living room area" without waking up the little one. We were really please with... More

Was this review helpful? Yes
Tina R, Director of Sales at Staybridge Suites Hamilton - Downtown, responded to this review
4 April 2013

Hello Laymans Terms, Thank you for taking the time to write your review. We are delighted your stay was comfortable and you enjoyed all our amenities. We look forward to hosting your future stays in Hamilton. Kind Regards, Tina Rogano-Easto Director of Sales More

markdale, ontario
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 18 March 2013

We stayed here on a recent visit to Disney on Ice. The room was very good for a family. Lots of extras - kitchen with dishes, small snacks in the room, wifi. The breakfast was really good and included. What we loved most was that even after checkout, they allowed us to keep our car parked there so that we... More

Was this review helpful? Yes
Tina R, Director of Sales at Staybridge Suites Hamilton - Downtown, responded to this review
19 March 2013

Hello Jennifer J, Thank you for taking the time to send us your review. We hope you enjoyed Disney on Ice and of course we are thrilled you enjoyed your stay at our hotel. We look forward to hosting your future stays in Hamilton. Kind Regards, Tina Rogano-Easto More

Ottawa, Canada
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 8 March 2013

Stayed here five nights. This is a new hotel, opened in July 2012. Still has that "new smell" abuot it. Room was very clean. No bugs, and no bites. I liked the kitchenette, full size fridge, microwave and stovetop. Not that I used them, but I liked them. Breakfast was included in the price. On Tuesday, Wednesday and Thursday they... More

Was this review helpful? Yes
See 3 more reviews by J-J-9917 for Hamilton
Tina R, Director of Sales at Staybridge Suites Hamilton - Downtown, responded to this review
11 March 2013

Hello J-J-9917, Thank you for taking the time to send me your review. I'm glad you enjoyed your stay and all our ammenities. We look forward to hosting your future stays in Hamilton. Kind Regards, Tina Rogano-Easto More

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Additional Information about Staybridge Suites Hamilton - Downtown

Also Known As:
Staybridge Suites Hamilton - Downtown Ontario
Address: 20 Caroline Street South, Hamilton, Ontario, Canada
Phone Number:
Region: Canada > Ontario > Hamilton
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Hamilton
#2 Family Hotels in Hamilton
#2 Best Value Hotels in Hamilton
Price range (per night): S$176 - 220
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Staybridge Suites Hamilton-Downtown hotel offers a welcoming and warm environment for our "Extended Stay" guests as well as our day to day busy travelers. What truly sets us apart from other hotels is the refreshingly modern comforts of home,our thoughtful team, and a sense of community! Conveniently located in the heart of the city and walking distance to Hamilton's largest attractions as well to restaurant and bar districts. With all the ammenities of home, the Staybridge Suites offers fully equiped kitchens, complimentary hot and cold breakfast daily, evening "Socials" three times per week, fitness facility and indoor pool. We look forward to offering the best in Hospitality during your say in Hamilton. The Team at Staybridge Suites Hamilton-Downtown! ... more   less 
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