Still my Favorite place to stay in London. I stay here several times a month on business mostly because I appreciate the consistently great service I receive from all staff. The General Manager, Karim Abouali goes out of his way to ensure customer expectations are exceeded and it’s always a pleasure to stay there. Karim encourages business travellers to bring... More

My wife and I needed to just get away for the weekend and hole up somewhere. I was surprised by the amount of bookings everywhere. Anyways, we settled on the Four Points Sheraton in London. We booked a king suite from Friday to Sunday. This was our first time to this hotel. Upon arrival we were very pleasantly surprised at... More

Attended a training session recently at the Four Points. The lobby area is amazing, and desk staff were very friendly and helpful. When I parked my vehicle, I could tell they are in the midst of updating the property, based on the construction debris near the back parking area. The room was dated, and a little "tired" (i.e. dated fixtures,... More

Attended conference 300 teens with my husband. Food very good, conference set up and isssues management timley and efficient and price friendly. Blond "peirced" Starbucks woman very kind friendly professional and efficient with long lines. Desk service friendly and efficient when dealing with tired curt, travellers. Lots of safe parking near the rooms. Pool/sauna dated and a hot tub would... More

Stayed for one night. Public spaces were very nicely renovated and clean. We held an event here and the customer service was exceptional. Room was good, a little dated but a flat screen tv and wireless Internet were very good. Would definitely stay again. I also understand that they will be renovating the rooms next. More

My wife and I travel often to Western Michigan near Holland from Toronto through Sarnia. We got into the habit of stopping in London overnight on the way so we can get to the Boarder by 6 am to avoid line ups. We had stayed at the Four Points in Ottawa numerous times and thought we'd try her sister hotel... More

I called there sales department to put a block of rooms aside for a special event we were having in London, ON. The staff from the moment we checked in to the moment we left were wonderful to all of our guests. They performed this while accommodating a full conference and everyone seem to be a priority. Spacious King Suites,... More

I recently stayed at this hotel for two weeks. I have travelled extensively over many years staying at hotels from 3* to 5* in many major cities in the world. By far the staff at this hotel supercede any service I have received anywhere in the world. In my opinion this hotel provides the friendliest, most efficient staff of any... More

The lobby area has been beautifully renovated. Great lobby bar and plenty of room to hang out with contacts. Staff were friendly helpful and provided great service. Bedrooms....well just standard, which would have been fine normally, but seemed a bit of a let down after seeing how great the lobby area was. I think they are going to renovate the... More