A very old hotel - our room was small, the bathroom was tiny - the bath was useless and it took a while to get the hot water through for a shower. The main room smelt musty. We were told we had a "special room" - so disappointing when we saw it. Two lifts to get to the 12th floor... More

In May my husband and I took a couple of days away at the Crowne Plaza in Niagara. The mini vacation was called the Ultimate Couples package and was booked directly with the hotel. We arrived earlier than check-in but were met with very friendly staff who were more than willing to check us in. I happened to mention to... More

I stayed here for one night for a business trip... however I won't be coming back any time soon. This is an old hotel and it needs desperate renovations or at least new furniture. I was a single person but got two double beds... so the room was super small (even for one person and my carry on luggage). The... More

Our room was very small, the TV didnt work, and the room had a very strong mold smell. Was not happy with my stay at all. Will never go back. The window for our room looked onto the indoor pool, so anyone swimming could see right in!! We didn't have any natural light.

Stayed one night. Staff was great, helpful, friendly and polite. Hotel needs to be cleaned properly. Hallways have drifts of dust along each side that are white and rather high. Bathroom in the unit was dirty, had white caulking smeared where grout was missing, huge chunk out of door sill, and a moldy odour. I will not be back.

First off I want to say we had an amazing three days!!! I used a voucher from dealfind I bought. The hotel was verrrry pretty. Location is perfect!! Coming from about 3 hrs away, we arrived a bit early, around 2:15, (check in is at 3) No problem checking in early at all, laddies at front desk were very nice,... More

Stayed here for one night using a groupon. The guy at check-in was extremely pleasant and we were allowed an early check in at noon which was excellent as I just completed a half marathon and was feeling a little worn out. I adore older hotels with that old world charm and this sure had it. We had a fallsview... More

Stayed here for 2 nights starting this past wednesday and it great. We've stayed in many places before but this was my fiancee's favorite so far. Everything was clean and comfortable- no smell like some people are claiming to experience, the staff was friendly and very helpful. Considering how old the hotel is, it is in great condition. Rooms are... More

The location is phenomenal, just over Rainbow Bridge and basically across the street from the falls. Every staff member we encountered was always helpful and accommodating. Whether is was trying to figure out how to make it to restaurants without going outside or how to get back in the garage - it seemed like the staff was always looking to... More