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Baymont Inn & Suites

2.5 of 5
5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
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Baymont Inn & Suites
Ranked #74 of 137 hotels in Niagara Falls
3.0 of 5 stars 101 Reviews
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101 reviews from our community

What travellers say about this hotel
  • Pool area(6)
  • Very clean(4)
  • Continental breakfast(4)
Traveller rating
    22
    26
    15
    12
    26
Only show reviews for Family (33) | Couples (31) | Business (1)
Date Rating
Port Dover, Canada
Top Contributor
67 reviews 67 reviews
Reviews in 14 cities Reviews in 14 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

Dont always believe what you read this place is not that bad.We stayed one nite and had a very good stay and would go back.Its not a fallsview and it does need a make up in areas and it is showing its age but again its not that bad for the price.The room we had 406 was very clean and... More

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See 12 more reviews by schken for Niagara Falls
Burlington
1 review
1 of 5 stars Reviewed 27 May 2012 NEW
2
people found this review helpful

My husband and I were suppose to have a nice 5 year anniversary at Niagara Falls but all of that was ruined by our experience at the Baymont. First of all we booked through Hotwire (WE DO NOT RECOMMEND TO DO THIS). We tried to be optimistic after reading reviews. I actually called the hotel and told them that it... More

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Macclesfield, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

Submitted after return to UK We visited the Baymont as members of a coach party on 5th May 2012 Our major concern was lack of safety awareness by staff members. After a long day we were in bed when the fire alarm sounded at about 22:45 We got out of bed grabbed some warm clothing and went to the lobby.... More

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Mark Spadafora, Director of Operations at Baymont Inn & Suites, responded to this review
24 May 2012

Thank you for taking the time out of your schedule to complete a review on our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. I have... More

Scarborough, ON
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 21 May 2012
4
people found this review helpful

Checked out the same day. Couldn't even bare to spend the night. I've never done that in my life. The carpet in our room was full of stains and food crumbs. I kept my flip flops on the whole time! I found hair and a finger nail in the bed. There was a yellowish stain on one of the blankets... More

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See 3 more reviews by karebare81 for Niagara Falls
Chicago, Illinois, United States
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

We found our queen size bed and room sufficient enough. The room has a mini fridge, tv with sufficient channels plus free internet. The free continental breakfast was great because of the waffle maker. If you are on a budget, this is the right place to stay. Their location is between the mini downtown (Clifton hill) and the falls. So... More

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See 10 more reviews by Kris K for Niagara Falls
Mark Spadafora, Director of Operations at Baymont Inn & Suites, responded to this review
24 May 2012

Thank you for taking the time out of your schedule to write a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to... More

Westerham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

Stayed at Baymont as part of coach tour - so had not choice in booking. Hotel is in poor part of Niagara (near to street full of call girls) and next toother motels. Hotel was really dirty - corridors uncleaned - edges looked like they had not been cleaned for months. Rooms was scruffy - plaster patches on wall, stained... More

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Woolwich, NJ
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 8 May 2012
5
people found this review helpful

The absolute worst hotel I have ever stayed at! Let me preface this review by saying that I have never reviewed, or even complained about a hotel before. However, the complete lack of even a tiny amount of hospitality, cleanliness, and service has forced me to write this review. We saw bad reviews for the hotel, but figured it could... More

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Toronto, Canada
Senior Contributor
47 reviews 47 reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 19 April 2012
1
person found this review helpful

Team Buy had offered $65 package for this hotel with continental breakfast, free Wi-Fi, Buy 1 Get 1 Free Bird Kingdom admission, Skylon Tower Restaurant $40 credit. This package offered a lot of value. After Skylon Tower Restaurant dinner, it was a different story. Read my review on Skylon Tower Restaurant. Anyway, back to hotel review, it got a convenience... More

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See 4 more reviews by Loong97 for Niagara Falls
Mark Spadafora, Manager at Baymont Inn & Suites, responded to this review
21 April 2012

Thank you for taking the time out of your schedule to write a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to... More

Chatham
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 16 April 2012
2
people found this review helpful

This hotel was included with a package myself and a few others had purchased for a Niagara Falls weekend. I had read tripadvisor reviews before going to this hotel and had decided, despite the negative feedback, that I would be optimistic and it would be great. Not so. We arrived at the hotel about an hour or less prior to... More

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Mark Spadafora, Assistant General Manager at Baymont Inn & Suites, responded to this review
18 April 2012

Thank you for taking the time out of your schedule to complete a review on our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Customer service... More

st. catharines on
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 April 2012
4
people found this review helpful

We were hoping to have a relaxing weekend but instead we had to deal with ANTS in our hotel room and did NOT get any cooperation or satisfaction from the hotel staff at the front desk. We were asked if we wanted an ant trap for the room...what a joke!!! I had asked several times if we could have a... More

Was this review helpful? Yes
Mark Spadafora, Front Office Manager at Baymont Inn & Suites, responded to this review
4 April 2012

Thank you for taking the time out of your schedule to complete a review on our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We even... More

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Additional Information about Baymont Inn & Suites

  • Hotel By The Falls
  • By The Falls Niagara
Address: 5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Price range (per night):* S$91 - 243

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