We had a great time as always, the staff was very pleasant and the rooms were clean! we actually sat by the outdoor pool and played cards which was awesome. We love the fact that its so close to the strip yet quite and well taken care of. We will definitely keep coming back!
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Reviewed 3 November 2009
I have to tell you when I got into the falls I was feeling pretty defeated as the hotel I had reservations for LIED to me about everything and thanks to our amazing taxi driver Tammy she pulled over and we started calling places hoping that our trip was not going to be cut very short. I called the Chalet...
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Me & a friend spent the Saturday night of the May long weekend at the hotel and we were very pleased with the accommodation. I visit Niagara frequently during all seasons and while I usually stay at the Marriott, Sheraton during the winter months when their rates are more affordable, The Chalet Inn offers much better value during the peak...
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Very simple, clean room. Pleasant workers. Let us leave our stuff at front desk after checking out so we could explore the city some more. Very close to everything!!! The cable was not good but who needs tv when you're in Niagara! Very pleased with our stay :)
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Awesome hotel - very friendly family type of business - advised to local restaurants & other services in the area. Close to Clifton Hill entertainment. Best coffee on the planet & its free - I have been here twice in 2012 already and will continue to go here forever more - I am sold - been to other hotels in...
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i stayed on the 3rd floor i really liked my housekeeper very clean room i could see the top of clifton hill the young girl at the front desk showed me how to get to the elavator because i wasnt really sure where to go i really loved my stay i will for sure come back in the future to...
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False advertising -we entered the room to find it was different from the pictures we were sold on the website.
Heating did not work - it was nice of him to come fix it but you shouldn't have to call to have heat.
Human fluids and human hair in the ice container.
Worst part - Front desk had to be...
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We have many different types of rooms available, not all of which our listed on our website. If you do not book through the website, but book over the phone, you might be booking a different room.
Sometimes the previous guest in a room might change the settings on the heater/air conditioner. Also, as these are commercial models, some guests...
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Spent New Year's in Niagara Falls with our family & visitors from Arizona. I wasn't sure what to expect but when we got checked in and went to our rooms we found a clean comfortable spacious room; for a two star location it was really great. The only bug-a-boo, if I could call it that, was no coffee makers in...
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Thank you for your review.
However, we do have hair dryers available. They are in all of our suites, and some of the regular rooms. If the room does not have a hair dryer, you can request one from the office. This also applies to irons and ironing boards.
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I had phoned in advance to see if I could reserve a room. I had a voucher which would cover a portion of the regular room rate and that is the only reason why we booked at an America's Best Value Inn..We had previously stayed at the one on Lundy's Lane - service I tell you honestly was much better...
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I am sorry if you did not enjoy your stay with us. When you checked in, you registered for only two persons, however you actually had four, so you were charged for the extra people that you had not included in your reservation. The 3% tax is a development and marketing fee that hotels, restaurants, and attractions charge. This is...
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Extremely Helpful! Above and beyond our expectations! Room was very clean and cozy! Loved our stay!
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