My wife and I stayed a week in this hotel in October. It was excellent. We had a huge comfortable room (No 9) which was nice and quiet. A good breakfast is provided with very efficient service. The hotel is well located being on Queen Street the main street of Niagara-on-the-Lake which is a lovely old Regency town. Most of... More

After trying many other hotels in NOTL, we now only book this one for our trips to the Shaw Festival. In fact, we take one night off from plays so we can have a leisurely dinner in the Italian restaurant. The food is excellent and the wine list is good. Some weeks ago we invited friends to join us there... More

We stayed one night at the Gate House as part of a Shaw Festival theatre package we won at a silent auction. The Gate House is a 2-7 minute walk from any of the Shaw Festival theatres, and is a very conveniently located just off the main (Queen) street, with its own parking, perfect for strolling and shopping. There are... More

Oct 6, 2012 My wife and I paid a two day visit to Niagara on the Lake for the afternoon wine tour we very much enjoyed. After a long day we decided to try this "Italian" restaurant at the lovely Niagara on the Lake town but we ended up with very BAD restaurant choice. Food wad not tasty at all... More

Outstanding hotel, well located at the quiet end of Queen St. Another plus is the restaurant. It is one of the best, if not the best in NOTL and is not over-the-top-expensive. Lunch, especially on the terrace in nice weather, is always excellent, often prepared with local foods. Lunch is very reasonably priced. Excellent wine selection. We always enjoy the... More

I really wish I had read the comments on Trip Advisor before i booked a room at this hotel. After our stay on July 21st, I immediately wrote an email directly to the manager of the Hotel Mr. Rob Egan who obviously doesn't care at all about customer satisfaction because now I see that in october 2011, the problem with... More

I can't believe the indignity we suffered at the hands of this hotel!!! On our drive there they cancelled our reservation.. The manager said they were overbooked, 3 hours prior to check in they booked us at a different hotel 20 kilometres away. The hotel was very dirty and I felt very unsafe and scared the whole time I was... More

The location is fantastic but if you're looking for a charming B&B, this is not it. the room was like any mid-level $60/night hotel. The carpet was absolutely filthy. the manager cleaned a spot and gave me a bottle of wine which was very nice but there were so many other stains all over the room. Walls were all marked... More

This is a lovely hotel and great location. We found the staff to be very friendly. As with another reviewer we noted the vary loud noise (avoid room 2) but were quickly moved to a different room (8) which was great. The breakfast was great and beautifully presented. However, it came very slowly. We had a favorable prepaid room rate... More