143 Reviews
Travellers' Choice® 2012 Winner
Relaxation & Spa
The hotel was very nice but the rooms were on the small side, but very nicely appointed. We did have a glitch on check in, with three separate credit cards all being declined - we checked with Visa afterwords and found there was nothing wrong with the credit cards - we finally found a card that worked. Problems on check-in...
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Dear Barry C,
Thank you for choosing to stay with us this March 2012 in one of our Deluxe One Queen guestrooms. We are pleased to offer a variety of room types ranging from Deluxe to Premium to Suite categories. All guestrooms in our Main Inn as of April 2012 have been updated. Each room type offers guests a choice...
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My husband and I did the one night wine and wisdom package which included an extensive winery tour, massage or spa feature in the Oban Spa, accommodation and breakfast. We were very happy with everything. The room was clean, comfortable and modern. Organization and attention to detail was noticed. We would recommend this to friends and family and would go...
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Dear Andrea W from East Lansing-Michigan,
Thank you for choosing The Oban Inn for your weekend getaway with your husband and for sharing your experience with the TripAdvisor.ca community.
Excellent choice with our Wine & Wisdom overnight package which includes an escorted wine tour, spa and dining option. We endeavour to create packages that can showcase a variety of activities...
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We found Oban Inn and Spa one year ago while on a walk visiting Niagra on the Lake. We decided to return this year for our anniversary and had the most relaxing and wonderful night. The rooms are absolutely beautiful and we were upgraded to deluxe suite. I had a spa treatment while my husband used the exercise room and...
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Dear Kathy P from Fairport,
It was a pleasure welcoming you and your husband back again this March 2012 to celebrate your anniversary. Thank you for choosing to stay with us year after year!
We appreciate your compliments to our team and enjoyment of dinner, spa and our exercise room during your stay.
We look forward to welcome you back...
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My husband and I stayed at the Oban Inn for 5 nights for our "mini-moon" and had a wonderful time.
Our room was in the main house, on the second story with a view of the river.
Being newly weds we really appreciated the extra little touches to make our stay that much more pleasant (champagne in our room, roses...
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Dear Jnamurray from Waterloo,
Congratulations! We are thrilled you chose to celebrate your ‘mini-moon’ at The Oban Inn with your 5-night stay in Autumn 2011.
We are pleased to hear you enjoyed your guestroom with lakeview, our tranquil location, secluded gardens and time to enjoy our intimate spa including our outdoor pool/whirlpool. Please accept our apology for not communicating to...
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We stayed 2 nights in the 2 bed 'cottage'. The property was cute, the room was clean, breakfast was OK - as was the spa. FREE WiFi and the roses @ turndown were a nice touch. The fan noise mentioned in the room description is pretty bad in the afternoon....the beds shook like a plane was taking off and it...
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Dear Jnamurray,
Many thanks to you and your friends for choosing to stay with us at The Oban Inn for a girls getaway. We are glad to hear you enjoyed your continental breakfast, free wireless internet, spa services and turndown service.
Thank you for acknowledging our team members Irmi, Robert and Allison. We are grateful for this positive comments for...
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We stayed here last night and we had a wonderful time! The staff was really nice and greeted us every time we passed by the reception. Check in was very easy and hassle-free. The hotel is quaint and has a kind of personalised feel to it compared to other large, chain hotels. I love the fireplace where you can sit...
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Dear Angiechan001,
Thank you for taking the time to share your recent experience with us with our TripAdvisor.ca community. We are pleased you enjoyed the personalized touches and relaxing spaces we try to create for our guests staying in our boutique Inn.
We are glad you enjoyed our continental breakfast, comfortable beds and use of our 24/7 access fitness room!...
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Spent two days over New Year's with children and grandchildren at the Oban .
We went for dinner on New Year's Eve -- we had reservations -- we were told
that "our table" in the dining room was set for one child and not three and could not be changed -- so we ate in the bar area while the...
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Dear EmilP,
Thank you for taking the time to provide your informative feedback regarding your recent 2-night stay at our Inn with your family celebrating New Year's Eve.
Please accept my personal apology for not formally introducing myself upon your arrival for dinner New Year's Eve as I personally attended to preparing your table for your evening. We acknowledge our...
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My partner and I stayed here for one night as a quick getaway. The staff, to be frank, weren't the warmest. The room, although VERY small, was pretty nice. The bed was plush and we had an amazing night's sleep. There was a nice terrace off the room that I'm sure would be a great place to read a book...
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Dear Eeeduff,
We appreciate your time to provide us with your valuable comments and feedback regarding your recent stay with us this January 2012. Thank you for choosing to stay with us!
Located two blocks from downtown, we offer a variety of guestroom types and are in fact in the process of upgrading all of our washrooms, extending some of...
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We made a reservation over the phone for a Slip & Spa package with Oban Inn in January 2012. Shortly after the reservation, they called us back to apologize for the incorrect price on one of websites which was corrected right away and they still offered to honour the price to us which was agreed upon over the phone reservation....
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Dear VincentY199,
What a fabulous review covering all aspects of our Inn and your stay! Thank you for taking the time to share your comments and overall experience with us during your recent stay.
We are happy that we were able to accommodate your request for our Sip, Spa and Dine package at the price provided online and recognize our...
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We were here over New Year's. I've stayed here before and in general it's a great hotel and a good deal for the money. Particularly for this area. The location is good, walkable to most attractions but not so close as to feel hectic. The inn is right on the lake and there are beautiful views from some of the...
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Dear seeingtheworld_10,
It was our pleasure to have the opportunity to welcome you and your friends (4 couples) back to The Oban for your New Year's Eve getaway. Thank you for continuing to choose our Inn when staying in Niagara-on-the-Lake.
We are glad you enjoyed our spa and fitness facility during your stay. Our treadmill offers a tv for guests...
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